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support 3 out of 5 stars

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What is Yelp Guest Manager?

Yelp Guest Manager is a comprehensive tool designed to streamline the operations of restaurants and hospitality venues, greatly enhancing the guest experience from the initial booking to when they are seated. By incorporating advanced waitlist management, online reservations, and efficient communication features, it helps businesses effectively manage guest flow and decrease waiting times. With capabilities such as real-time updates on table status, customizable reservation choices, and automated reminders, it ensures optimal seating arrangements while minimizing the chances of no-shows. Additionally, Yelp Guest Manager integrates with Yelp's vast community, enabling establishments to attract more customers through seamless online booking. In addition to boosting operational efficiency, it also delivers crucial insights into customer preferences and reviews, allowing businesses to provide exceptional service and build lasting relationships with their customers. Moreover, this platform is indispensable for businesses aiming to succeed in a competitive landscape, guaranteeing that they not only meet but often surpass guest expectations consistently. Its robust features make it an essential asset for any hospitality venue looking to elevate its customer service and operational effectiveness.

What is NexTable?

NexTable is a state-of-the-art, cloud-driven platform for managing reservations and tables, specifically tailored for iPad users. With an intuitive interface, it streamlines various aspects of restaurant and hospitality management, making it easy for anyone to use. To date, our solution has helped dining venues achieve considerable savings on monthly fees, booking charges, and training costs. The learning curve for NexTable is minimal, enabling users to quickly tap into its features within minutes. By implementing NexTable, restaurants can increase their earnings, improve operational workflows, and reduce expenses through our comprehensive, real-time online reservation system, which features advanced table management, a unique messaging platform, and strong CRM and marketing tools. Distinct from many competitors, we developed NexTable in-house, ensuring every line of code met our high standards. Our dedication to thorough testing allowed us to uncover any potential flaws and rigorously stress-test the system. Furthermore, we engaged in beta testing in actual restaurant settings, partnering with restaurateur colleagues to enhance our offering. We take great pride in the innovative capabilities of NexTable, which distinguish it in the competitive landscape. As the industry continues to evolve, our commitment to ongoing enhancement guarantees that we provide our clients with top-tier tools for achieving success. This relentless pursuit of excellence not only benefits our users but also strengthens our position in the market.

Media

Media

Integrations Supported

Facebook
Google
Google Maps
Instagram
Olo
Sitejet
TikTok
Yelp
Yelp Host

Integrations Supported

REZbooker

API Availability

API Availability

Has API

Pricing Information

$129 per month

Pricing Information

$50

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

Yelp

Date Founded

2004

Company Location

United States

Company Website

restaurants.yelp.com/products/yelp-guest-manager/

Company Facts

Organization Name

NexTable

Company Location

United States

Company Website

home.nextable.com

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Reporting/Analytics
Reservations Management
Table Management
Wait List Management
Waitstaff Management

Restaurant Reservations

Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Waitlist Management

Waitlist

Not specified

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