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What is Yelp Guest Manager?

Yelp Guest Manager is a comprehensive tool designed to streamline the operations of restaurants and hospitality venues, greatly enhancing the guest experience from the initial booking to when they are seated. By incorporating advanced waitlist management, online reservations, and efficient communication features, it helps businesses effectively manage guest flow and decrease waiting times. With capabilities such as real-time updates on table status, customizable reservation choices, and automated reminders, it ensures optimal seating arrangements while minimizing the chances of no-shows. Additionally, Yelp Guest Manager integrates with Yelp's vast community, enabling establishments to attract more customers through seamless online booking. In addition to boosting operational efficiency, it also delivers crucial insights into customer preferences and reviews, allowing businesses to provide exceptional service and build lasting relationships with their customers. Moreover, this platform is indispensable for businesses aiming to succeed in a competitive landscape, guaranteeing that they not only meet but often surpass guest expectations consistently. Its robust features make it an essential asset for any hospitality venue looking to elevate its customer service and operational effectiveness.

What is Resy OS?

Resy offers an extensive array of dining options, ranging from cherished local gems to prestigious establishments celebrated by James Beard and Michelin accolades. Users can easily share information regarding guest profiles, special events, dietary restrictions, and more across all locations and devices, which eliminates the need for clarifications. In contrast to other reservation platforms, Resy does not charge fees for each booking, empowering you to succeed without facing penalties. Furthermore, throughout 2020, we are providing complete fee waivers to both new and existing partners to support their growth. By integrating our state-of-the-art table management system with a robust data and analytics interface, you can unlock extraordinary levels of revenue and reservations. Nowadays, discovering dining options transcends a single platform, as food lovers often explore various avenues to connect with their preferred restaurants, particularly utilizing their smartphones. To further enhance this journey, we have partnered with leading platforms such as Instagram, Google, and Facebook, allowing for a seamless integration of Resy restaurant reservations directly within their services, which simplifies the booking process. This holistic strategy is designed to guarantee that every dining occasion is both effortless and pleasurable, ensuring customers return for more. Ultimately, our goal is to redefine the way people experience dining by making it more accessible and enjoyable than ever before.

Media

Media

Integrations Supported

Facebook
Instagram
Google
Google Maps
Olo
Sitejet
TikTok

Integrations Supported

Facebook
Instagram
Anon
Atlas Direct Tips
Doshii
Formitable
Google Business Profile
Hostie
Minitable
Mosaic by MethodWorx
Painapo
Peppr
me&u
resmio

API Availability

API Availability

Pricing Information

$129 per month

Pricing Information

Pricing not provided
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Yelp

Date Founded

2004

Company Location

United States

Company Website

restaurants.yelp.com/products/yelp-guest-manager/

Company Facts

Organization Name

Resy Network

Date Founded

2014

Company Location

United States

Company Website

www.resyos.com

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Reporting/Analytics
Reservations Management
Table Management
Wait List Management
Waitstaff Management

Restaurant Reservations

Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Waitlist Management

Waitlist

Not specified

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Marketing

Not specified

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reporting / Analytics
Seat / Table Optimization
Waitlist Management

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