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ease 4 out of 5 stars
features 3.5 out of 5 stars
design 3 out of 5 stars
support 3 out of 5 stars

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What is Yelp Guest Manager?

Yelp Guest Manager is a comprehensive tool designed to streamline the operations of restaurants and hospitality venues, greatly enhancing the guest experience from the initial booking to when they are seated. By incorporating advanced waitlist management, online reservations, and efficient communication features, it helps businesses effectively manage guest flow and decrease waiting times. With capabilities such as real-time updates on table status, customizable reservation choices, and automated reminders, it ensures optimal seating arrangements while minimizing the chances of no-shows. Additionally, Yelp Guest Manager integrates with Yelp's vast community, enabling establishments to attract more customers through seamless online booking. In addition to boosting operational efficiency, it also delivers crucial insights into customer preferences and reviews, allowing businesses to provide exceptional service and build lasting relationships with their customers. Moreover, this platform is indispensable for businesses aiming to succeed in a competitive landscape, guaranteeing that they not only meet but often surpass guest expectations consistently. Its robust features make it an essential asset for any hospitality venue looking to elevate its customer service and operational effectiveness.

What is Seatout?

Save a considerable amount each month when compared to conventional reservation systems, as you won't be locked into any contracts, face monthly fees, or need to buy specific hardware. With Seatout, you can explore the platform at your own pace, free of high-pressure sales tactics and the necessity to book a demo. Just sign up and start accepting reservations in as little as five minutes. There's also the option to enable reservation ticketing, which can significantly lower your no-show rates and speed up payment processing (note that additional fees may apply). Developed by a restaurateur who has successfully launched two businesses, Seatout provides users with direct access to the founder’s personal phone number for any questions or feedback. You can effortlessly export your reservation and guest data to Excel, your chosen analytics software, or even migrate it to another reservation platform. Furthermore, Seatout prioritizes your business's integrity by refraining from promoting directly to your guests, thus allowing you to foster a professional relationship with them. This cutting-edge solution is crafted to optimize your operations while simultaneously improving the overall experience for your customers, ensuring that both you and your patrons benefit from its implementation.

Media

Media

Integrations Supported

Facebook
Google
Google Maps
Instagram
Olo
Sitejet
TikTok
Yelp
Yelp Host

Integrations Supported

API Availability

API Availability

Pricing Information

$129 per month

Pricing Information

$1.00/year/user
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Yelp

Date Founded

2004

Company Location

United States

Company Website

restaurants.yelp.com/products/yelp-guest-manager/

Company Facts

Organization Name

Seatout

Date Founded

2015

Company Location

United States

Company Website

www.seatout.com

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Reporting/Analytics
Reservations Management
Table Management
Wait List Management
Waitstaff Management

Restaurant Reservations

Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Waitlist Management

Waitlist

Not specified

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Reporting/Analytics
Reservations Management
Table Management

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2.8 out of 5 stars