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What is Yelp Guest Manager?

Yelp Guest Manager is a comprehensive tool designed to streamline the operations of restaurants and hospitality venues, greatly enhancing the guest experience from the initial booking to when they are seated. By incorporating advanced waitlist management, online reservations, and efficient communication features, it helps businesses effectively manage guest flow and decrease waiting times. With capabilities such as real-time updates on table status, customizable reservation choices, and automated reminders, it ensures optimal seating arrangements while minimizing the chances of no-shows. Additionally, Yelp Guest Manager integrates with Yelp's vast community, enabling establishments to attract more customers through seamless online booking. In addition to boosting operational efficiency, it also delivers crucial insights into customer preferences and reviews, allowing businesses to provide exceptional service and build lasting relationships with their customers. Moreover, this platform is indispensable for businesses aiming to succeed in a competitive landscape, guaranteeing that they not only meet but often surpass guest expectations consistently. Its robust features make it an essential asset for any hospitality venue looking to elevate its customer service and operational effectiveness.

What is TablelistPro?

Leverage innovative tools that allow you to customize floor layouts, assign VIP seating, and efficiently track your guests across multiple devices. At the end of each night, you can obtain important insights into performance metrics and generate detailed reports. With TablelistPro, you can create reservations that synchronize in real-time on all platforms, ensuring everyone is on the same page. Our dynamic floor plans allow you to easily drag and drop tables, giving you the ability to view and adjust bookings at a moment's notice. Automatically distribute comprehensive reservation and ticketing reports to owners, managers, and staff after each event, streamlining communication effectively. Eliminate the hassle of credit card authorization forms; instead, securely gather payments to confirm your VIP bookings. You have the flexibility to require full pre-payments, deposits, or credit card authorizations, which significantly reduces "no-shows" by up to 99% while protecting against chargebacks. TablelistPro guarantees PCI compliance, adding an essential layer of security. Our built-in fraud protection system minimizes credit card fraud by 99%, identifying potentially risky customers and automatically cancelling orders from those flagged as high risk. This all-encompassing system not only optimizes operational efficiency but also elevates the overall experience for guests, making it an essential asset for effective event management. By utilizing these features, event planners can focus more on creating memorable experiences rather than getting bogged down in administrative tasks.

Media

Media

Integrations Supported

Facebook
Google
Google Maps
Instagram
Olo
Sitejet
TikTok
Yelp
Yelp Host

Integrations Supported

Insightly
Mailchimp

API Availability

API Availability

Pricing Information

$129 per month

Pricing Information

$99 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Yelp

Date Founded

2004

Company Location

United States

Company Website

restaurants.yelp.com/products/yelp-guest-manager/

Company Facts

Organization Name

TablelistPro

Date Founded

2012

Company Location

United States

Company Website

www.tablelistpro.com/features/table-management

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Reporting/Analytics
Reservations Management
Table Management
Wait List Management
Waitstaff Management

Restaurant Reservations

Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Waitlist Management

Waitlist

Not specified

Categories and Features

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