Yelp Guest Manager Reviews & Ratings

Yelp Guest Manager

2.8 out of 5 stars

Ratings and Reviews 5 Ratings

Total 3 out of 5 stars
ease 4 out of 5 stars
features 3.5 out of 5 stars
design 3 out of 5 stars
support 3 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Yelp Guest Manager?

Yelp Guest Manager is a comprehensive tool designed to streamline the operations of restaurants and hospitality venues, greatly enhancing the guest experience from the initial booking to when they are seated. By incorporating advanced waitlist management, online reservations, and efficient communication features, it helps businesses effectively manage guest flow and decrease waiting times. With capabilities such as real-time updates on table status, customizable reservation choices, and automated reminders, it ensures optimal seating arrangements while minimizing the chances of no-shows. Additionally, Yelp Guest Manager integrates with Yelp's vast community, enabling establishments to attract more customers through seamless online booking. In addition to boosting operational efficiency, it also delivers crucial insights into customer preferences and reviews, allowing businesses to provide exceptional service and build lasting relationships with their customers. Moreover, this platform is indispensable for businesses aiming to succeed in a competitive landscape, guaranteeing that they not only meet but often surpass guest expectations consistently. Its robust features make it an essential asset for any hospitality venue looking to elevate its customer service and operational effectiveness.

What is VirtualQ?

We act as an essential connector to improve customer service experiences. Virtual Q minimizes customer interactions in bustling environments like stores, supermarkets, and offices by providing a contact-free approach to manage customer movement. This cutting-edge digital solution is specifically designed for retailers looking to operate safely amid the COVID-19 pandemic, offering benefits for both consumers and employees. By promoting social distancing and minimizing exposure to large gatherings, VirtualQ significantly boosts customers' sense of safety. Furthermore, it assists in managing customer flow within establishments while complying with local and federal capacity regulations. Retailers can utilize this platform to implement a service model that allows customers to book specific time slots for their visits, thereby enhancing the shopping experience. Additionally, it enables the creation of designated queues for particular groups, such as seniors and expectant mothers, ensuring they receive the necessary support and attention. This comprehensive system not only increases safety measures but also amplifies customer satisfaction and streamlines operational efficiency. By reimagining the shopping process, Virtual Q fosters a more organized and pleasant environment for all patrons.

Media

Media

Integrations Supported

Facebook
Google
Google Maps
Instagram
Olo
Sitejet
TikTok
Yelp
Yelp Host

Integrations Supported

API Availability

API Availability

Pricing Information

$129 per month

Pricing Information

$15.99 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Yelp

Date Founded

2004

Company Location

United States

Company Website

restaurants.yelp.com/products/yelp-guest-manager/

Company Facts

Organization Name

Akcelita

Date Founded

2014

Company Location

United States

Company Website

www.akcelita.com

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Reporting/Analytics
Reservations Management
Table Management
Wait List Management
Waitstaff Management

Restaurant Reservations

Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Waitlist Management

Waitlist

Not specified

Categories and Features

Waitlist

Alerts/Notifications
For Restaurants
Prioritization
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

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