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What is Ynnov?

Ynnov is a property management software developed in Portugal to meet the needs of the hospitality industry, bringing together in a single system the key tools required for the day-to-day operation of vacation rentals, hostels, and hotels. As a Property Management System (PMS) and Channel Manager, Ynnov enables users to centralize reservations from multiple distribution channels, synchronize calendars, and automate a wide range of operational processes. The platform also includes features such as certified invoicing, housekeeping management, guest and team communication, property owner management, digital concierge, a website with a booking engine, mobile applications, and a Marketplace of technology partners. The platform is designed to reduce administrative workload, minimize operational errors, and provide greater control over all areas of the business. As a cloud-based solution, it requires no local installation and can be accessed through any web browser with an Internet connection, as well as through its mobile applications for Android and iOS. Since 2010, Ynnov has continuously evolved, incorporating new features and integrations to meet the changing needs of hospitality professionals. Today, it positions itself as a comprehensive solution for managing tourist accommodation, combining automation, centralized information, and integration with leading distribution channels and technology partners.

What is Mya?

Mya functions as a smart concierge specifically designed for vacation rental properties, aimed at assisting owners and property managers while allowing them to retain control over decisions related to their properties, payments, and vendor relationships. Operational around the clock, it responds to guest questions through voice or text in more than 20 languages. Property owners can inform Mya about their properties through engaging conversations, guaranteeing that it possesses the essential details to support guests effectively throughout their stays. When guests encounter problems that require repairs, Mya can create work orders and contact the vendor designated by the property owner; for urgent issues that need immediate attention, it can connect guests with a local concierge. Additionally, Mya works smoothly with various booking and property management systems, allowing operators the freedom to use their chosen platforms without any interruptions. By adeptly handling routine guest inquiries, delivering personalized property information, coordinating maintenance requests, and offering local recommendations, Mya significantly improves the experience for both guests and property owners alike. Its cutting-edge features not only streamline operations but also pave the way for greater satisfaction in the vacation rental market. Ultimately, Mya stands as a transformative force in how vacation rentals are managed and experienced.

Media

Media

No images available

Integrations Supported

Airbnb
Vrbo
Agoda
Booking.com
Doinn
Expedia
Holidu
Hostelworld
PayPal
Plum Guide
Roommatik
Stripe
Tripadvisor

Integrations Supported

Airbnb
Vrbo
Cloudbeds
Guesty
Hospitable
Hostaway
Mews
OwnerRez
Smoobu

API Availability

Has API

API Availability

Pricing Information

Ynnov pricing is based on the number of bookable units in each account. Additional modules can be subscribed to separately and are added to the Standard plan price.

Pricing Information

3%/booking subtotal
The rate is 3% of booking subtotal for the first 500 individually owned homes and 5% afterward. Onboarding costs $249 one time and is refunded if Mya is not ready to go live within 15 days. Portfolio pricing is custom. Optional video avatars cost $3 each, and custom branding costs $149/month.

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Ynnov

Date Founded

2010

Company Location

Portugal

Company Website

ynnov.pt

Company Facts

Organization Name

Concierge Inc.

Company Location

United States

Company Website

www.meetmya.ai

Categories and Features

Vacation Rental

Fee / Commission Management
Housekeeping Management
Owner Statements
Property Database
Reservations Management

Categories and Features

Concierge

Not specified

Guest Messaging

Not specified

Vacation Rental

Not specified

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