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What is Yoordi?

A highly effective method to modernize your service offering is by implementing a QR-code digital menu, which allows customers to effortlessly place, modify, and settle their orders without the need for app downloads or registration. By adopting this cutting-edge solution, you can significantly improve your food and beverage service during peak hours. Customers simply scan the QR code to gain instant access to your comprehensive menu, inspiring them to explore additional options. Developed in collaboration with industry experts, Yoordi caters to all customer needs, whether they are dining in, ordering takeout, or using delivery services, no matter the time of day. This innovative tool integrates smoothly into your business framework, ensuring that assistance is always at hand. Not only does this digital menu solution effectively cater to all guests, but it also alleviates some of the pressure on staff, which may lead to an increase in overall revenue. Yoordi distinguishes itself as the most flexible ordering and payment platform available for the hospitality industry. Furthermore, it introduces a groundbreaking approach that is specifically designed for the culinary sector, enabling a seamless transition to digital ordering and payment processes. This state-of-the-art advancement not only enhances the overall service experience for customers but also improves operational efficiency for restaurant staff, ultimately enriching the entire dining experience and fostering customer loyalty.

What is Kayana WhatsApp Ordering?

Kayana WhatsApp Ordering, also referred to as AskKay, is a groundbreaking cloud-based solution designed specifically for restaurants, cafés, takeaways, and various hospitality establishments. This platform allows patrons to browse the menu, select their preferred items, and place orders for delivery, collection, takeaway, or in-house dining, all while sending a user-friendly checkout link through WhatsApp to simplify payment without requiring extra applications or account setups. An AI-powered order assistant takes care of customer questions, helps in assembling the order basket, offers details about menu options, and can suggest additional items to elevate the dining experience. Businesses can easily link this service with Kayana EPOS, which ensures menus and pricing are kept up-to-date automatically and that incoming orders are processed smoothly through their current point-of-sale systems. Furthermore, operators can personalize order types, create QR-code access points, and assign specific WhatsApp numbers for their business, while customers receive timely updates regarding their order status through chat notifications. This innovative service is designed for those in the hospitality industry who want to optimize direct orders and enhance customer interactions via WhatsApp, effectively complementing their traditional in-store operations. By adopting such a system, businesses can not only improve customer convenience but also create a more interactive and enjoyable dining experience, ultimately leading to increased customer satisfaction and loyalty.

Media

Media

Integrations Supported

DataTrans EDI
Hypersoft
Lightspeed Retail
Matrix
Oracle Cloud Infrastructure
TCPOS
Vectron
Worldline
wallee

Integrations Supported

WhatsApp

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

1.25% + £0.10/order
No setup fee, monthly subscription or contract. UK debit and credit cards incur a processing fee of 1.25% + £0.10 per paid order; other cards incur 2.75% + £0.20 per order. An optional EPOS pack costs £300 one time.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Yoordi

Company Location

Switzerland

Company Website

yoordi.com

Company Facts

Organization Name

Kayana for Business

Date Founded

2021

Company Location

United Kingdom

Company Website

kayanaforbusiness.com/uk/products/whatsapp-ordering/

Categories and Features

Online Ordering

Not specified

Categories and Features

Online Ordering

Not specified

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