Yosi Health vs. Relatient

Yosi Health is a cloud-based patient engagement and healthcare administration platform developed to automate patient-facing workflows before, during, and after medical appointments. The software combines digital patient intake, appointment scheduling, automated communications, payment collection, telehealth coordination, and reputation management within a configurable system. Its previsit registration tools allow patients to submit demographic information, medical histories, insurance details, identification documents, and completed intake questionnaires using smartphones, tablets, or computers. Practices can customize registration forms and screening questionnaires according to medical specialty, appointment type, provider, patient category, and other operational requirements. Electronic signature capabilities support digital consent forms, privacy notices, and other documents, with completed records automatically transferred into the appropriate sections of connected electronic medical record systems. Patient self-scheduling tools use configurable booking rules to match patients with appropriate providers, appointment types, locations, and available time slots. Automated appointment confirmations, text reminders, and email notifications help practices coordinate visits and reduce manual scheduling communications. Contactless check-in functionality supports QR codes, iPad kiosks, mobile devices, and GPS-based arrival detection, with patient arrival information synchronized to the electronic medical record in real time. Financial workflow features include insurance eligibility verification, copay calculations, previsit payments, outstanding balance collection, and secure card-on-file management. Additional patient engagement capabilities include HIPAA-compliant two-way messaging, automated satisfaction surveys, review management, telehealth coordination, and on-demand forms that can be sent independently of scheduled appointments.

Relatient is a healthcare technology company focused on improving how patients access care & how organizations manage front-end operations at scale. Its core solution, Dash®, is an intelligent patient access platform that unifies scheduling, communication & AI-powered automation into a single system built specifically for healthcare environments. Designed for hospitals, health systems & medical practices, Relatient supports complex scheduling workflows across multiple providers, locations & specialties. Its rules-driven scheduling engine helps ensure patients are matched to the right provider, appointment type & location based on real-world clinical & operational requirements, reducing scheduling errors & improving access to care. The platform enables patient self-service through web, mobile, chat & voice channels, giving patients flexible, convenient ways to book, reschedule & manage appointments. Automated, multi-channel communication, including SMS, email & voice reminders, helps reduce no-shows & improve engagement across the entire care journey. Relatient also incorporates AI-powered voice automation to handle routine scheduling & inbound calls, helping reduce call center burden & allowing staff to focus on higher-value interactions. This automation extends across appointment scheduling, confirmations, cancellations & common patient inquiries. Dash® integrates with leading EHR and practice management systems, allowing organizations to coordinate scheduling, communication, intake & payment workflows within their existing technology ecosystem. By connecting these processes, Relatient helps healthcare organizations reduce administrative workload, improve operational efficiency & deliver a more consistent patient experience. Long Standing HITRUST Risk-based certification, SOC2 compliance & proven HIPAA track record.