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What is YouEx.ai Engage?

YouEx.ai gives B2B revenue teams an intelligent operating layer for turning inbound interest into qualified pipeline. The platform combines conversational AI, prospect intelligence, sales automation, and CRM capabilities so teams can move from a buyer’s first interaction to a meaningful sales conversation without relying on a patchwork of disconnected systems. Its AI Web Agent engages visitors as they explore a company’s website, helping them find information while identifying potential sales opportunities. When a prospect shows interest, YouEx can collect relevant details, evaluate the account and contact, enrich available information, and determine how the opportunity should be handled. High-value prospects can be directed to the appropriate seller or encouraged to schedule a meeting, while other leads can enter automated, personalized follow-up sequences. At the center of the platform is an AI-native CRM that brings together companies, people, leads, deals, activities, and research. Rather than simply storing sales records, YouEx uses this context to help teams understand who deserves attention and what should happen next. AI-generated research and recommended actions give representatives useful context before they engage, while automation reduces the repetitive administrative work associated with managing inbound demand. YouEx also extends revenue workflows beyond its own interface. Integrations with tools such as email, calendars, Slack, Zapier, ChatGPT, and Claude allow sales teams to access information and complete tasks from the environments where they already work. By connecting buyer engagement, intelligence, qualification, CRM data, and automated execution, YouEx.ai helps organizations create a more responsive inbound sales process. Sales teams can spend less time researching prospects, updating systems, and manually coordinating follow-up—and more time engaging promising buyers and progressing opportunities toward revenue.

What is Lyro?

Lyro is an AI-powered customer service agent created by Tidio to help businesses of all sizes—small, mid-market, and enterprise—streamline their support operations and deliver faster, more consistent service. Built with advanced natural language processing, Lyro engages in natural, human-like conversations with customers, reducing wait times and easing the workload for live agents. Capable of resolving up to 64% of customer inquiries automatically, Lyro delivers responses in under 6 seconds. It draws from your company’s support content—like FAQs and help center articles—to provide accurate, on-brand answers, without needing complex setup or training. With seamless integration into your website, Lyro is ready to start helping customers within minutes. Lyro supports multichannel communication, operating across live chat, WhatsApp, Instagram, and Messenger, so customers can reach you wherever they are. It also speaks multiple languages, allowing you to provide quality support to a global audience. Beyond answering questions, Lyro can handle real tasks like checking order status, submitting support tickets, and recommending products based on customer preferences or seasonal trends. While it automates repetitive queries, your human support team can monitor all conversations, jump in when necessary, and ensure sensitive or complex issues are handled with care. Designed with privacy in mind, Lyro ensures your data is never used to train external models, and you retain full ownership over your customer information. It scales with your business, adapting to new content as your knowledge base grows. Lyro is a reliable, cost-effective way to increase your support capacity, improve resolution rates, and enhance the customer experience—without increasing your headcount. Try it free for 7 days. No credit card required.

Media

Media

Integrations Supported

Salesforce
Zapier
Gmail

Integrations Supported

Salesforce
Zapier
ActiveCampaign
BigCommerce
Ecwid
Google Analytics
Google Tag Manager
Gorgias
HubSpot CRM
Omnisend
OpenCart
SITE123
Shift4Shop
Shopify
Shopware
Weebly
WooCommerce
Zendesk
Zoho CRM

API Availability

API Availability

Has API

Pricing Information

$15/month/user
$15/month for AI CRM and Revenue Automation

$49/month for AI Web Agent

$199/month for Teams
Free Trial Offered?

Pricing Information

$749
Lyro is available in Tidio's Plus and Premium Plans. Additional quota upgrades available. Free 7-day trial, no credit card required.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

YouEx.ai

Date Founded

2026

Company Location

United States

Company Website

www.youex.ai/

Company Facts

Organization Name

Tidio

Date Founded

2013

Company Location

United States

Company Website

www.tidio.com/ai-agent/

Categories and Features

AI Sales Agents

Not specified

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Machine Learning
Natural Language Processing
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis

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