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Ratings and Reviews 1 Rating

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What is YouMail?

YouMail, Inc is dedicated to protecting individuals, businesses, and telecom providers from harmful phone calls. Through our application-based call protection services, we create a barrier against unwanted calls for consumers while helping companies that cater to consumers by detecting and addressing fraudulent traffic that could jeopardize their financial health or reputation. In addition, we offer carriers solutions for robocall mitigation, which are designed to identify harmful traffic at different stages within their networks. Our consumer services manage over a billion live calls each year, with a user base surpassing 10 million, forming one of the most robust telephone sensor networks in the United States, crucial for spotting and countering illegal calling tactics and cyber threats in real-time. Moreover, we oversee the Robocall Indexâ„¢, which is widely acknowledged as the premier resource for information regarding telephone network activities and attacks across the nation. With our 10 million users, we have successfully handled 10 billion calls and thwarted over 1 billion robocalls, while our reverse phone lookup service attracts millions of users monthly, highlighting our significant impact and effectiveness in the sector. Our ongoing dedication to innovation and the protection of consumers not only reinforces our leadership in call protection technology but also drives us to continually enhance our services to better serve our users. As we evolve, we remain focused on adapting to the ever-changing landscape of telecommunications and addressing the needs of our clients.

What is PhoneBurner?

PhoneBurner is an innovative platform designed to enhance dialing and accelerate sales for both B2B and B2C sales teams, enabling them to have more meaningful conversations with their clients. With the introduction of ARMOR, users benefit from the most extensive spam protection and answer rate enhancement available, all managed effortlessly. The platform boasts an impressive average answer rate exceeding 10%, which translates to millions of productive conversations facilitated without awkward silences or connection delays. By integrating calls, emails, and SMS, PhoneBurner streamlines various time-consuming processes, including leaving voicemails, sending emails, logging calls, and managing post-call tasks, allowing representatives to focus predominantly on closing deals and engaging in discussions. You can oversee your entire team from a single dashboard that provides advanced analytics and reporting features, automatic lead distribution, real-time coaching and monitoring of representatives, ensuring that key performance indicators consistently improve. Users consistently praise the platform for its productivity enhancements, user-friendly interface, and excellent answer rates, along with the flexibility of commitment-free plans. Experience the benefits of PhoneBurner today with a free trial that allows you to explore its powerful features.

Media

Media

Integrations Supported

Asana
Axis LMS
Dropbox
Dubb
Gmail
Google Contacts
HubSpot Marketing Hub
Mailchimp
Microsoft Dynamics 365
Microsoft Exchange
Microsoft Outlook
NetSuite CRM
OutreachCRM
Pipedrive
RingCentral RingCX
Slack
Stackreaction
Trello
Zendesk Sell
Zoho CRM Plus

Integrations Supported

Asana
Axis LMS
Dropbox
Dubb
Gmail
Google Contacts
HubSpot Marketing Hub
Mailchimp
Microsoft Dynamics 365
Microsoft Exchange
Microsoft Outlook
NetSuite CRM
OutreachCRM
Pipedrive
RingCentral RingCX
Slack
Stackreaction
Trello
Zendesk Sell
Zoho CRM Plus

API Availability

Has API

API Availability

Has API

Pricing Information

$14.99 per month
Free Trial Offered?
Free Version

Pricing Information

$149/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

YouMail

Date Founded

2007

Company Location

United States

Company Website

www.youmail.com

Company Facts

Organization Name

PhoneBurner

Date Founded

2009

Company Location

United States

Company Website

www.phoneburner.com

Categories and Features

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

Email Tracking

A/B Testing
Audience Segmentation
Campaign Management
Event-Based Notifications
Location Tracking
Team Management

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Sales Acceleration

CPQ
Campaign Management
Dialer
Email Sequencing
Email Templates
Email Tracking
List Building
Meeting Scheduler
Predictive Analytics
Reporting
Sales Gamification
Sales Intelligence
Sales Workflow Management

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

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