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What is YouScan?

YouScan is an advanced social media monitoring tool that leverages image recognition technology to provide agencies and businesses with immediate insights into online customer discussions. With features such as trend detection, sentiment analysis, and intelligent notifications, users can effortlessly tackle complex tasks. Notably, prominent companies like L'Oreal and Nestle utilize YouScan to effectively discover and engage with potential customers in the digital landscape. This platform not only streamlines the process of analyzing social media interactions but also enhances overall brand strategy by providing valuable consumer insights.

What is Lumen by Talkwalker?

Lumen by Talkwalker is a social listening, media monitoring, and consumer intelligence platform built to help brands understand conversations, protect reputation, and make faster business decisions. The platform represents the next chapter of Talkwalker as it moves closer to Hootsuite while keeping the same data, reports, workflows, and integrations. Lumen by Talkwalker monitors conversations across social, digital, media, and AI channels so teams can identify trends, customer insights, risks, and competitive shifts before they become harder to manage. Its social listening capabilities make social data more accessible across teams and help organizations understand brand sentiment, consumer behavior, and market conversations. Its media monitoring tools help PR and communications teams measure brand performance, monitor coverage, and build stronger PR and content strategies. Its social benchmarking tools allow brands to compare performance against competitors and industry standards. The platform supports business goals such as marketing strategy, product development, media relations, consumer engagement, loyalty, and sales growth. PR teams can use Lumen by Talkwalker to protect reputation and mitigate crises, while social marketing teams can identify trends, measure campaigns, and optimize strategy. Consumer insights teams can uncover unmet customer needs and build innovation programs around real market signals. Agencies can use the platform to showcase data, strengthen recommendations, and win or retain clients. By combining social listening, media monitoring, social benchmarking, audience insights, customer feedback analytics, competitor tracking, and consumer intelligence, Lumen by Talkwalker helps organizations see what others miss and act with confidence.

Media

Media

Integrations Supported

Facebook
X (Twitter)
HubSpot CRM
HubSpot Customer Platform
Instagram
Slack
UseDesk
Zendesk

Integrations Supported

Facebook
X (Twitter)
Audiense
Axis LMS
Cerby
Conductor
Data Virtuality
Google Analytics
Gradient Works
Hootsuite
Netino
OwlyGPT
Tableau
Upfluence

API Availability

Has API

API Availability

Pricing Information

$299.00/month
STARTER 3
Ideal for SMBs and Startups

Social listening essentials:
- 3 topics (text-based search queries)
- Up to 15,000 monthly mentions
- Full coverage of supported social media, blogs, forums, reviews, and online news sources

Included powers 🚀:
- Insights Copilot AI Agent (10 questions/mo)
- Aspect sentiment analysis, trend detection, word clouds, and more
- Slack, Microsoft Teams or WhatsApp integration (1 integration per account)
- Mention Wall for TVs and big screens

Unlimited capabilities ♾️:
- Unlimited users
- Unlimited Social Searches
- Unlimited rules and alerts
Free Trial Offered?

Pricing Information

$9,600 per year
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

YouScan

Date Founded

2009

Company Location

Ukraine

Company Website

youscan.io

Company Facts

Organization Name

Talkwalker

Date Founded

2009

Company Location

Luxembourg

Company Website

www.talkwalker.com

Categories and Features

Brand Intelligence

Not specified

Brand Monitoring

Not specified

Sentiment Analysis

Not specified

Social Listening

Not specified

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Categories and Features

AI Review Management

Not specified

Brand Monitoring

Not specified

Pricing Optimization

Not specified

Reputation Management

Campaign Management
Sentiment Analysis
Social Media Metrics
Social Media Monitoring

Review Management

Not specified

Sentiment Analysis

Not specified

Social Listening

Not specified

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Engagement Tracking
Influencer Tracking

Popular Alternatives

Popular Alternatives