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What is YourRadar?

YourRadar is a fully customizable workforce management software hosted in the cloud, designed to assist small service businesses in boosting their efficiency and profitability. Managers and business owners of all types face the challenging responsibility of coordinating employee schedules and organizing various tasks. They must ensure seamless operations while being prepared for any unforeseen circumstances. This task requires them to have the appropriate tools that minimize time spent on monotonous duties and swiftly address any issues that arise. With the ability to create job completion estimates, the individual tasked with scheduling can monitor whether an employee is on track with their assignments. In this way, rather than an employee arriving late to a subsequent appointment due to availability conflicts, the scheduler can instantly identify who is free and how far they are from their next job. This capability leads to a reduction in unnecessary phone calls and fosters more efficient decision-making. Furthermore, it enhances overall productivity by allowing businesses to allocate their resources more effectively.

What is ServiceMax?

ServiceMax, a prominent provider of cloud-enabled field services solutions, has the potential to revolutionize your field service operations. Leveraging the Salesforce platform, ServiceMax facilitates a modernized approach to field service experiences. This comprehensive platform delivers a wide array of solutions, encompassing workforce optimization, sophisticated dispatching, parts logistics, inventory management, depot repairs, social collaboration tools, and entitlements for the installed base. By integrating these features, ServiceMax enhances efficiency and effectiveness across the entire service lifecycle. Ultimately, adopting this technology can lead to significant improvements in customer satisfaction and operational performance.

Media

Media

Integrations Supported

QuickBooks Desktop Premier
QuickBooks Online
QuickBooks Online Advanced
SAGE

Integrations Supported

Magic EDI Service
Runbook
SkyRingAI
Xinix
frontline.io

API Availability

API Availability

Has API

Pricing Information

$25.00/month/user
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Kobelt Development

Company Location

Canada

Company Website

www.yourradar.net

Company Facts

Organization Name

PTC

Date Founded

1985

Company Location

United States

Company Website

www.ptc.com/en/products/servicemax

Categories and Features

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Workforce Management

Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

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