Top ServiceMax Alternatives

Resco Field Service+ revolutionizes field service operations by converting conventional service methods into efficient digital workflows. Designed for various sectors, including utilities, telecommunications, manufacturing, and energy, it integrates offline capabilities with sophisticated scheduling, routing, and data collection tools, ensuring teams maintain high productivity regardless of their location. By offering seamless connectivity with platforms like Dynamics 365 and Salesforce, Resco Field Service+ facilitates immediate access to data and updates while in the field, significantly minimizing manual data entry and eliminating the need for paper documents. Field technicians can utilize their mobile devices to capture images, scan barcodes, complete checklists, and view service histories, even in offline mode—a crucial feature for working in remote or busy environments. Among its standout features are user-friendly drag-and-drop customization options that empower teams to develop workflows, forms, and reports without requiring any coding skills. Additionally, its GPS and routing functionalities allow technicians to streamline their travel routes, while real-time insights enable supervisors to track job progress and manage resource allocation effectively from any location. Ultimately, Resco Field Service+ enhances the management of field operations, enabling organizations to boost response times, lower error rates, and significantly improve customer satisfaction levels, thereby transforming the landscape of service delivery.

Say farewell to overpriced, rigid software options and embrace the simplicity of Repair-CRM—designed with small repair businesses in mind. For just $89/month for 5 users, you’ll get a complete CRM solution with no annual contracts or unnecessary hassle. Repair-CRM integrates effortlessly with QuickBooks Online, allowing you to import your clients and products in a matter of minutes, saving you time and effort right from the start. The system simplifies job dispatching and allows you to track all your assets—HVAC units, printers, water systems, and more—with detailed service histories so you can stay on top of maintenance needs. Clients can use the sleek online booking portal integrated directly into your website to select the exact asset that requires repair, streamlining the appointment process. Technicians are equipped with GPS tracking, clock-in/out functionality, and the ability to snap before-and-after photos while on-site, ensuring accurate documentation and improved communication. Repair-CRM is affordable, flexible, and fully customizable to your needs, providing a smart, cost-effective solution that powers up your shop without breaking your budget. Whether you're a small startup or an established business, Repair-CRM gives you the tools you need to run more efficiently, track every detail, and deliver superior service to your customers. It’s the all-in-one tool you’ve been waiting for, built to scale with your business.

Fieldmagic is a contemporary and user-friendly software solution designed for field service and asset management, featuring an integrated CRM. This platform aids businesses in monitoring and enhancing their sales outcomes, organizing job schedules efficiently, gathering extensive field data, and delivering superior customer support. By streamlining these processes, Fieldmagic ultimately contributes to improved operational efficiency and client satisfaction.

Comprehensive operational software designed specifically for commercial contractors encompasses everything from service tasks to project management and beyond! Make Informed, Data-Driven Choices Utilizing automated real-time reporting, your data actively supports your decisions. This allows managers to pinpoint trends, keep tabs on technician performance, and uncover potential revenue streams. Deliver an Exceptional Customer Experience Accelerate the approval process for customers by providing complete job histories. You can attach images, videos, PDFs, and personalized forms directly to work orders, ensuring clarity on the tasks that have been accomplished. Effortlessly Link Your Office with Technicians Enhance efficiency and minimize mistakes. BuildOps streamlines work orders, customer information, invoices, and more — facilitating seamless communication from the office to the field and back again. Whether you need software for commercial HVAC, electrical, or plumbing services, BuildOps adapts to your operations while enhancing communication and coordination. In addition to improving your revenue and maximizing profits, BuildOps fosters a stronger connection between field operations and back-office functions, ensuring a more integrated workflow.

Service Fusion is an intuitive and robust mobile software designed for field service management, enabling businesses to efficiently create, schedule, assign, and monitor jobs in under a minute. This versatile tool caters to a variety of industries, such as IT, HVAC, plumbing, and electrical services, allowing users to manage work orders, dispatching, scheduling, and invoicing seamlessly. Furthermore, Service Fusion stands out as a budget-friendly solution, as it does not impose user fees or long-term contracts, making it accessible for businesses of all sizes. With its user-friendly interface, it simplifies complex tasks and enhances overall productivity.

ServiceTitan stands out as the top comprehensive software solution designed to assist homeowners with various home services. It provides an extensive array of tools that empower businesses to enhance their lead generation, increase sales conversions, and deliver diverse services. Among its offerings are features for call booking, customer support, dispatch management, marketing initiatives, and seamless financing options. With ServiceTitan, businesses can streamline their operations and improve customer satisfaction effortlessly.

ReachOut Suite is a free cloud-based software designed for field service management, enabling service companies to effectively coordinate and enhance their field operations. This user-friendly platform boasts numerous features that help technicians and managers perform their tasks more swiftly and efficiently. With smart mobile-optimized forms, digitizing field service operations becomes a seamless process. For audits or inspections, data collection is both quick and precise. Additionally, ReachOut simplifies the recording of customer requests and provides technicians with the most efficient routes to their destinations. Users can monitor progress in real time, oversee the status of work, generate professional invoices instantly, and much more, ensuring that every aspect of field service management is streamlined for success. Overall, this comprehensive solution empowers teams to elevate their service delivery to new heights.

Designed to enhance the growth of every client's business, the BigChange Job Management Platform consolidates customer relationship management (CRM), scheduling of jobs, real-time tracking, resource management in the field, financial oversight, and business intelligence into a single, user-friendly, and easily integrable platform suitable for any business operation. Established in 2013 and headquartered in Leeds, UK, BigChange has emerged as a prominent provider of Field Service Management Software, earning the trust of nearly 1,700 organizations operating in the field across the globe. With a workforce of 200 employees, the company has garnered recognition as an exceptional employer, receiving a 2 Star Accreditation from Best Companies. The comprehensive Job Management Platform by BigChange is empowering field service companies throughout the UK to secure additional contracts, streamline their operations, and enhance customer satisfaction, ultimately leading to improved business outcomes. By integrating multiple functionalities into one platform, BigChange aims to transform the way field service businesses operate and serve their customers.

FieldPulse is an all-in-one business management solution specifically designed for field service teams. This software provides a comprehensive platform that assists users in managing various aspects of their operations, from scheduling and dispatching to customer relationship management (CRM) and financial documentation. By integrating essential functionalities into a single solution, FieldPulse aims to streamline workflows and enhance productivity for business owners, administrators, and technicians alike. The target audience for FieldPulse includes a diverse range of field service businesses, such as plumbing, electrical, HVAC, septic, glass repair, and garage door companies. These organizations often face challenges related to administrative tasks, team communication, and customer service. FieldPulse addresses these pain points by offering tools that simplify scheduling, manage estimates and invoices, and facilitate effective communication with customers. The software is particularly beneficial for companies seeking to improve their operational efficiency and enhance the overall customer experience. FieldPulse stands out in the market with its robust feature set, which includes not only standard field service management (FSM) capabilities but also advanced tools that cater to the needs of growing businesses. Key features such as a flat-rate pricebook, lead management, and inventory management empower users to make informed decisions and optimize their resources. Additionally, advanced reporting functionalities provide insights into business performance, enabling users to track key metrics and identify areas for improvement. The software's user-friendly interface ensures that even those with limited technical expertise can navigate the system with ease. However, its advanced features make it suitable for companies of any size that are looking to scale their operations.

Kickserv is a top-rated management tool tailored for businesses in the service sector. For just $47 monthly, service-oriented companies can leverage Kickserv to efficiently handle leads, estimates, team schedules, job assignments, invoices, and payments. With Kickserv, users can streamline their operations by automating emails to leads, distributing promotional messages to customers, and enjoying seamless integration with QuickBooks, alongside mapping tools for effective technician dispatching. Our suite of mobile field service features includes: - Workforce management: Easily create schedules, assign tasks, and monitor employee locations. - Automated updates: The mobile app enables automatic team status notifications to the office. - Scheduling: Efficiently manage schedules, track employee hours, and access site notes or requests. - Opportunity identification: View current jobs and prospects for future work directly from the field. - Enhanced connectivity: Attach notes, images, and documents to jobs for improved clarity and customer service. - Technician tracking: Use GPS check-ins to pinpoint employee locations and monitor job durations in real time. For over 15 years, Kickserv has been a trusted choice among thousands of professionals in the service industry, proving its reliability and effectiveness in managing field operations. As the needs of businesses evolve, Kickserv continues to adapt and enhance its offerings.

Fergus is a cloud-based job management software that streamlines the critical functions necessary for operating a trade business. Tailored for both solo practitioners and teams, the platform serves as a comprehensive workflow manager, encompassing tasks such as invoicing, quoting, and various other essential activities involved in business operations. Its user-friendly interface enhances productivity by ensuring that all necessary tools are readily available for seamless project management.

The ideal solution for overseeing your service business is Synchroteam's scheduling software along with its mobile application. This versatile and rich-featured platform is tailored to meet the needs of field service companies, regardless of their scale. It offers a comprehensive suite of tools that includes scheduling and dispatch functionalities, mapping capabilities, GPS tracking, job management, detailed reporting, inventory oversight, and management of quotes, invoices, and customer relationships in the field. With its extensive range of features, Synchroteam allows businesses to streamline operations and enhance productivity effectively.

Salesforce’s CRM offerings for small businesses come in two comprehensive suites: Starter Suite and Pro Suite, each crafted to fuel growth by connecting key business functions in one seamless platform. Starter Suite is ideal for small businesses beginning their CRM journey, combining marketing, sales, service, and commerce tools with easy setup and AI-driven guidance, supported by a free 30-day trial and 40% off pricing. Pro Suite elevates this experience with greater customization options, powerful automation, real-time chat, sales quoting and forecasting, and access to hundreds of additional apps via AppExchange, making it perfect for businesses with evolving and complex needs. Both suites include features such as campaign templates, smart segmentation, case management, and storefront builder, allowing businesses to build strong customer relationships and grow revenue across multiple channels. Pro Suite customers also benefit from enhanced pipeline visibility, streamlined payment processes, and comprehensive customer service automation to improve operational efficiency. Salesforce’s rich resource ecosystem — including Trailhead courses, live events, and an active community — supports businesses in maximizing their CRM investment. Customer testimonials emphasize the scalability and flexibility of these solutions, showing how Salesforce adapts to changing business demands. Whether launching or expanding, these CRM suites ensure companies have the tools they need to succeed and scale without switching platforms.

Simpro stands out as a frontrunner in delivering operations management solutions tailored for service, maintenance, and project contractors. By bridging the gap between the office and the field, businesses can enhance their customer service experience while also acquiring crucial insights through automation and optimized workflows. This integration not only fosters better communication but also significantly boosts overall efficiency in operations.

Provide your customers and partners with the necessary insights to enable their empowerment and engagement. Through online portals, they can connect with your services around the clock. This interaction fosters improved customer satisfaction, reduces service delivery expenses, and promotes increased sales. You can categorize all account information into Prospects, Customers, and Vendors. The comprehensive 360-degree page offers an all-encompassing view of your account's Contacts, Quotes, and Work Orders, as well as details on Installed Products, Locations, and specific documents related to contracts and work orders. It's also essential to maintain additional account details, including billing and shipping addresses, tax-related information, and contact details. Establish structured approval processes for your quotes and contracts to streamline operations. Additionally, provide your customers with quotations for prospective sales or service orders. Lastly, ensure that your system automatically calculates Sales Taxes using the most up-to-date tax tables, enhancing accuracy and compliance. This holistic approach will undoubtedly improve not only operational efficiency but also customer loyalty and trust.

Qubesense is a versatile, fully adaptable, and industry-neutral cloud-based SaaS platform tailored to meet the application requirements of enterprise businesses. By integrating smoothly into your current systems and workflows, Qubesense not only streamlines operations but also improves customer satisfaction. The platform provides entirely bespoke, end-to-end automation solutions, seamless integrations, and is compatible with iOS, Android, and web interfaces, all while featuring an intuitive user experience and real-time data analytics capabilities. Our business applications empower you to gather data, assign tasks, and manage workflows, even when offline. Whether you prefer cloud-based or on-premise solutions, our offerings provide the flexibility necessary to suit your specific requirements. Additionally, the platform's advanced analytics and dashboards allow you to generate interactive reports, visualize data on dynamic maps, connect to numerous data sources, enhance operational efficiency, and make informed, data-driven decisions. With a platform-agnostic API, you can easily integrate Qubesense into your existing systems, ensuring extensive flexibility and control. Furthermore, our customizable modules allow you to maximize the potential of the data you gather, enhancing your overall business strategy.

FSM Grid's AI-powered solutions can enhance your inventory management, routing, and scheduling capabilities. Our Field Service Management Software ensures a smooth connection between your on-field teams and administrative operations. Additionally, it provides seamless integration with existing legacy systems, whether hosted in the cloud or on-premises. Utilizing advanced technology, including IoT devices and predictive analytics, FSM Grid can proactively schedule technicians and necessary equipment ahead of potential issues. This platform empowers you to boost operational efficiency, streamline procedures, and elevate your overall service management experience. You can effortlessly integrate your ERPs, CRMs, and accounting platforms. Furthermore, FSM Grid supports objective-driven resource distribution, efficient dispatching, and simplified task completion. With real-time optimization features, you can swiftly adapt to unforeseen business shifts and urgent orders, allowing for the effective reallocation of mobile resources when needed. Ultimately, this adaptability not only enhances productivity but also ensures customer satisfaction by meeting their needs promptly.

Elevate your business growth with Dynamics 365, an innovative collection of CRM and ERP tools designed to unify your data effortlessly. Harness powerful insights for predictive analytics and achieve outstanding results that drive your success. Make strategic decisions backed by reliable information while nurturing and strengthening essential relationships. Enhance your productivity and overall performance metrics with a holistic understanding of your customers. Discover and cultivate promising leads while creating seamless customer interactions. Stay updated on market dynamics to provide exceptional customer experiences more promptly. Optimize resources to boost technician productivity and reduce operational costs significantly. Revolutionize traditional financial management on a global scale by streamlining processes for greater efficiency. Shift from a reactive to a proactive operational model while modernizing your manufacturing and supply chain procedures. Extend the life of your assets by integrating both physical and digital sales channels effectively. Build brand loyalty through impactful engagement, consistently exceeding customer expectations and ensuring they feel appreciated and understood. By implementing these strategies, your business will not only thrive but also adapt to the ever-changing market landscape.

Field Complete stands out as a frontrunner in operational and CRM software, providing a comprehensive solution that empowers businesses with exceptional automation capabilities and a user-friendly, customizable interface. The development of our software involved collaboration with a diverse group of clients, technicians, field staff, and contractors, ensuring that it meets the specific requirements of each user. Our journey began in 2008 during the market downturn, when founder Roman Rusev was forced to pivot his home construction business into a home services enterprise. Recognizing the need for a more efficient business management system as his company expanded, he sought a solution that would integrate seamlessly across various trades. After exploring 15 different software options without success, Roman partnered with industry specialists to craft a tailored solution that truly addresses the challenges faced by professionals in the field. This collaborative effort not only enhanced the functionality of the software but also ensured that it remained adaptable to the evolving needs of its users.

Optimize your HVAC and plumbing operations to boost efficiency, enhance profits, and reduce stress levels. With tools such as appointment and dispatch tracking, you can effortlessly oversee your schedule. Experience the ease of one-click invoicing and enable online payments that are deposited straight into your bank account. Effortlessly maintain and retrieve detailed customer records at any time. Leverage a straightforward central scheduling and dispatch board that your whole team can access. Foster collaboration through effective work order management, which allows you to upload images, set appointments, and jot down notes for easy reference by all employees. Keep your customer and contact details neatly organized, while also monitoring their history and the success of your marketing initiatives. Create invoices and quotes on the go, facilitating quick communication via text or email to your clients, who can conveniently pay online with a single click, ensuring money is directly transferred into your account. Moreover, integrating with QuickBooks can automate the management of invoices and payments, further simplifying your financial operations. Such a comprehensive system not only streamlines your business processes but also positions your company to excel in a highly competitive industry, ultimately fostering long-term growth and sustainability. By embracing these innovations, you can transform the way your business operates and enhance overall customer satisfaction.

Mize Field Service Management software empowers manufacturers and their service partners to enhance service efficiency, boost technician productivity, and drive profitability in their service operations. By ensuring that technicians possess the necessary expertise and parts at the time of service, Mize FSM significantly improves product uptime. Additionally, it enables companies to capitalize on revenue opportunities through service contracts, maintenance agreements, and the sale of parts and accessories. This comprehensive Field Service Management solution uniquely connects with customers while streamlining the mobilization of service technicians and overseeing all service-related processes. Furthermore, Mize FSM enhances the management of inspections, warranties, service contracts, and parts, ultimately leading to a more cohesive service strategy.

FieldAx is a comprehensive field service software solution designed specifically for companies operating in the field service industry. With its advanced enterprise-level functionalities, it enables business tracking from any location. This platform simplifies the management of customer information and communication history, providing a holistic view of all client interactions. Users gain valuable insights into customer engagement strategies and details regarding ongoing deals, ensuring that every aspect of client relations is covered. Furthermore, the report generated offers a thorough overview of any repairs, maintenance, or installations performed by technicians on-site, which can be independently verified by customers or supervisors. Payment details for each invoice can be efficiently managed, including options for credit card transactions and net banking. For those utilizing the enterprise edition, there is the added benefit of configuring online payment gateways such as Stripe, Authorized.net, and PayPal. Additionally, FieldAx empowers field technicians to document their travel and job duration on their devices, allowing this time to be included as a labor charge in the corresponding invoice, streamlining billing processes and enhancing overall efficiency. This comprehensive approach ensures that no detail is overlooked, ultimately facilitating improved service delivery and customer satisfaction.

Adopt digital workflows and witness the growth of your team. By utilizing cutting-edge solutions, your organization can significantly improve efficiency and promote heightened employee involvement. ServiceNow transforms traditional manual processes into streamlined digital workflows, ensuring that employees and customers alike benefit from timely and efficient support. With ServiceNow, you not only access digital workflows that enhance user satisfaction but also amplify overall productivity for both employees and the organization. Our platform simplifies complex tasks through a cohesive cloud system known as the Now Platform, which is a smart and intuitive solution designed for contemporary work settings. You have the option to choose from our ready-made workflows or create bespoke applications tailored to your specific requirements. Built on the Now Platform, our extensive product lineup addresses vital IT, Employee, and Customer Workflows, offering the enterprise solutions essential for a comprehensive digital evolution. Elevate the experiences you provide and unlock the productivity you desire, now further enhanced with built-in mobile capabilities for daily tasks throughout your organization. Transitioning to digital workflows is not merely advantageous; it is crucial for remaining competitive in the rapidly evolving business environment, as it empowers teams to adapt and thrive in challenging conditions.

MobiWork®, recognized for its excellence in mobile workforce software solutions, caters effectively to organizations with field-based contractors and employees. Each comprehensive solution is customized to meet the unique demands of various industries, allowing for immediate deployment. Furthermore, it can be set up in numerous languages, making it accessible for businesses of all scales, whether small, medium, or large. With a focus on specific industry verticals, MobiWork® harnesses best practices and insights gained from successful implementations globally. This extensive experience over the past decade in assisting diverse companies ensures that they can optimize their operational efficiencies. Ultimately, MobiWork® stands out as a versatile tool designed not just for immediate use but also for long-term growth and adaptation in a dynamic business environment.

Agentforce Field Service is an AI-native field service management solution built to help organizations scale confidently and operate with precision. It transforms traditional field operations by combining human expertise with intelligent digital labor. Customer, asset, and workforce data are unified on one platform, enabling complete visibility across service lifecycles. Autonomous scheduling automates appointment booking, maintenance planning, and last-minute adjustments without manual intervention. Technicians benefit from an offline-first mobile application that provides access to work orders, asset histories, and guided workflows even without connectivity. Voice-enabled data capture and dynamic forms accelerate documentation and reduce administrative burdens. Dispatch teams use intelligent routing and resource optimization tools to assign the right technician based on skillset, availability, and location. Asset monitoring and predictive service capabilities shift operations from reactive fixes to proactive performance management. Real-time analytics dashboards surface performance metrics, capacity planning insights, and AI-powered recommendations. Visual Remote Assistant enhances first-time fix rates by enabling live expert guidance without requiring on-site visits. Integrated revenue tools also support upsell opportunities directly in the field. With its unified AI foundation, Agentforce Field Service helps organizations improve productivity, reduce costs, increase asset uptime, and deliver exceptional customer experiences.

Improve the administration of field services by leveraging a suite of intuitive, AI-powered tools dedicated to optimizing routing, scheduling, and managing field service technicians. By implementing Oracle Field Service, on-site teams can deliver reliable and swift customer service experiences consistently. This cutting-edge strategy guarantees that each engagement is fine-tuned for maximum efficiency and heightened customer satisfaction, ultimately fostering stronger client relationships and enhancing overall service quality.

Field Force Tracker™ is an advanced and user-friendly field service software solution designed for enterprises, boasting a rich array of features and the most robust mobile applications in the market. This software enables rapid job scheduling, the efficient dispatch of employees, accurate data collection, and expedited management of inventory and invoicing processes. By utilizing our field service software, businesses can minimize waste, enhance productivity, and increase profitability. Despite its extensive capabilities suitable for large-scale operations, it remains budget-friendly for even the smallest businesses. As a cloud-hosted, web-based field service management tool, it optimizes job scheduling, customer interactions, and coordination with vendors and employees. Additionally, the system simplifies work orders, equipment maintenance, asset tracking, employee monitoring, and customer service ticket management, ensuring that all aspects of field service operations are efficiently handled. Ultimately, Field Force Tracker™ empowers businesses to operate more effectively and respond to customer needs promptly.

TimeLinx PSM is a project and service management software tailored for mid-market businesses, enabling enhanced delivery and profitability while simplifying reporting. With TimeLinx PSM, there's no longer a need to juggle various applications, as it seamlessly integrates CRM and accounting systems, streamlining the entire process from marketing to invoicing. The solutions offered by TimeLinx PSM ensure clarity, accessibility, and control across the customer lifecycle, encompassing everything from lead management to successful project execution. These applications foster interdepartmental connectivity, effectively dismantling information silos. Moreover, they deliver in-depth reporting capabilities through your ERP system, empowering every employee—from sales staff to upper management—with permission-based access to vital information and insights. This level of transparency not only helps to eliminate silos but also significantly boosts overall operational efficiency, making it easier for teams to collaborate and achieve common goals. Ultimately, TimeLinx PSM positions organizations for sustained growth and improved service delivery.

Step into a new era of operational efficiency with Smart Service, an all-encompassing software platform designed for field service scheduling that functions seamlessly on both desktop and mobile devices. This versatile application equips modern service companies with the tools to effortlessly oversee scheduling, dispatching, routing, equipment tracking, invoicing, inventory control, and workforce management. Furthermore, it provides smooth integration with QuickBooks, enhancing financial management and positioning it as a crucial asset for thriving in today’s competitive market. By utilizing Smart Service, you can transform your operational processes and significantly boost your productivity levels, ensuring your business stays ahead of the curve. In an ever-evolving industry, having the right tools can make all the difference in achieving sustained success.

Wello Solutions streamlines your field service management by consolidating over ten tools into a single platform that enables real-time control of all activities. You can efficiently visualize and manage your customers and their equipment from one centralized location, simplifying the organization across various sites and service contracts. Say goodbye to spreadsheets and embrace a more cohesive approach, where all customer equipment data is readily available. Effective preparation of work orders is crucial for delivering outstanding field service, and this all-in-one solution facilitates the entire process from initial request to project completion. With Wello Solutions, everyone involved is aware of their responsibilities, timing, and where to locate necessary parts, allowing you to optimize your planning in just minutes rather than hours. You can monitor progress in real-time without the need for phone calls, maximizing your operational capacity. This level of efficiency will consistently impress your customers with timely service, ensuring they remain satisfied with your reliability. The ability to provide such punctual service repeatedly enhances your reputation and fosters long-lasting customer relationships.