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What is ServiceMax?

ServiceMax, a prominent provider of cloud-enabled field services solutions, has the potential to revolutionize your field service operations. Leveraging the Salesforce platform, ServiceMax facilitates a modernized approach to field service experiences. This comprehensive platform delivers a wide array of solutions, encompassing workforce optimization, sophisticated dispatching, parts logistics, inventory management, depot repairs, social collaboration tools, and entitlements for the installed base. By integrating these features, ServiceMax enhances efficiency and effectiveness across the entire service lifecycle. Ultimately, adopting this technology can lead to significant improvements in customer satisfaction and operational performance.

What is Repair-CRM?

Say farewell to overpriced, rigid software options and embrace the simplicity of Repair-CRM—designed with small repair businesses in mind. For just $89/month for 5 users, you’ll get a complete CRM solution with no annual contracts or unnecessary hassle. Repair-CRM integrates effortlessly with QuickBooks Online, allowing you to import your clients and products in a matter of minutes, saving you time and effort right from the start. The system simplifies job dispatching and allows you to track all your assets—HVAC units, printers, water systems, and more—with detailed service histories so you can stay on top of maintenance needs. Clients can use the sleek online booking portal integrated directly into your website to select the exact asset that requires repair, streamlining the appointment process. Technicians are equipped with GPS tracking, clock-in/out functionality, and the ability to snap before-and-after photos while on-site, ensuring accurate documentation and improved communication. Repair-CRM is affordable, flexible, and fully customizable to your needs, providing a smart, cost-effective solution that powers up your shop without breaking your budget. Whether you're a small startup or an established business, Repair-CRM gives you the tools you need to run more efficiently, track every detail, and deliver superior service to your customers. It’s the all-in-one tool you’ve been waiting for, built to scale with your business.

Media

Media

Integrations Supported

Magic EDI Service
Runbook
SkyRingAI
Xinix
frontline.io

Integrations Supported

Google Calendar
QuickBooks Online
QuickBooks Online Advanced
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$19 per user per month
$19 per month, for 1 user
$89 per month, for up to 5 users
$119 per month, for up to 10 users
$179 per month, for up to 20 users
$299 per month, for up to 50 users
No annual contract needed!
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

PTC

Date Founded

1985

Company Location

United States

Company Website

www.ptc.com/en/products/servicemax

Company Facts

Organization Name

E-Software

Date Founded

2018

Company Location

United States

Company Website

repaircrm.app/trials/workorders4

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Electronic Signature
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Landscape Management

Billing & Invoicing
Customer Database
Dispatch Management
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling & Appointments
Work Order Management

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Customer Database
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Quoting
Reporting
Scheduling
Time Tracking

Work Order

Customer Database
Dispatch Management
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

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