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MikMakMikMak, a SPINS company, is a global software company that provides a leading commerce intelligence and orchestration platform for multichannel brands, helping them grow in real-time.
What is Yumpingo?
Supervise every aspect of your customers' experience—from the essence of your brand and how your services are provided, to their overall contentment—to meet your business objectives and reach even higher aspirations. Establish a user-friendly, mobile-accessible review mechanism that gathers real-time feedback on customer satisfaction across all online platforms. Connect immediate customer insights to business outcomes, facilitating informed changes that can be made either during a shift or on a broader scale. Obtain thorough, real-time evaluations of your brand's effectiveness across different channels, allowing you to assess its impact on Net Promoter Score (NPS) and overall customer satisfaction, which helps in implementing focused improvements where they are most needed for both experience management and financial growth. Collaborate with various departments, from Marketing to General Management, to assign responsibilities, tackle complaints, share critical visuals, and ensure every customer interaction is addressed successfully. Investigate deeply to uncover the root causes of customer satisfaction, exposing the rationale behind each feedback score and setting the stage for ongoing enhancement. By grasping these insights, companies can not only refine their strategies but also build more robust relationships with their customers, leading to long-term loyalty and success. Ultimately, a commitment to understanding and acting on customer feedback will empower businesses to adapt and thrive in an ever-changing market.
What is SynergySuite?
SynergySuite offers an intuitive restaurant management solution designed to enhance operational efficiency and boost profits for multi-unit establishments. This system equips you with essential tools and insights to effectively oversee back-end processes.
With its mobile-centric platform, SynergySuite enables international brands to potentially reduce food costs and labor expenses by 2-8%. You have the flexibility to select the features you require immediately and to incorporate more functionalities as your business evolves. The software facilitates management in various areas, including inventory control, purchasing, recipe cost analysis, food safety compliance, workforce scheduling, cash flow management, data analytics, and human resource administration. This comprehensive approach ensures that every aspect of restaurant management is covered seamlessly.
Integrations Supported
ADP Workforce Now
Access Care Planning
Aloha Cloud by NCR Voyix
Brink Commerce
CBS
Clover
Eddy
Lightspeed Restaurant
MYOB AccountRight
NetSuite
API Availability
API Availability
Has API
Pricing Information
Pricing not provided
Pricing Information
$75/month
Prices listed below are per month, per location. SynergySuite offers discounts based on number of locations and number of modules used.
Inventory - $75
Purchasing - $75
Operations - $20
Time and attendance - $75
Food safety - $50
Reporting - $75
Cash management - $75
HR & Staffing - $75
Inventory - $75
Purchasing - $75
Operations - $20
Time and attendance - $75
Food safety - $50
Reporting - $75
Cash management - $75
HR & Staffing - $75
Supported Platforms
SaaS
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux
Customer Service / Support
Not specified
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Not specified
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Yumpingo
Company Location
United States
Company Website
www.yumpingo.com
Company Facts
Organization Name
SynergySuite
Date Founded
2011
Company Location
United States
Company Website
www.synergysuite.com
Categories and Features
Experience Management
Not specified
Food Service Analytics
Not specified
Reputation Management
Not specified
Restaurant Data Analytics
Not specified
Review Management
Not specified
Categories and Features
Food Service Analytics
Not specified
Food Service Management
Costing
For Cafeterias
For Healthcare Facilities
Inventory Management
Menu Planning
Purchasing
Recipe Management
Food Traceability
Order Management
Production Management
Quality Control
Recipe Management
Inventory Management
Alerts/Notifications
Forecasting
Inventory Optimization
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Purchasing
Catalog Management
Compliance Management
Contract Management
Inventory Management
Invoice Processing
PunchOut
Purchase Order Management
Requisitions & Approvals
Spend Management
Supplier Management
Restaurant Data Analytics
Not specified
Restaurant Inventory Management
Not specified
Restaurant Management
Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Reporting/Analytics
Sales Tracking
Waitstaff Management
Restaurant Scheduling
Not specified
Time & Attendance
Not specified