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What is ZAFIRO TV?

ZAFIRO TV offers a comprehensive IPTV solution that seeks to enhance the experience of guests in the hospitality sector. Tailored to align with a hotel's branding, its fully customizable interface provides guests with a wide range of entertainment options, including live television, on-demand movies, and access to popular streaming platforms. The system effortlessly integrates with various devices, enabling guests to stream their own content directly to the in-room televisions. Built on a cloud infrastructure via Amazon Web Services (AWS), ZAFIRO TV emphasizes scalability, reliability, and security for all users. In addition, it features centralized management tools for hotel staff, simplifying content updates and ensuring efficient system oversight. The platform also includes personalized welcome messages, straightforward access to hotel amenities, and avenues for increasing revenue through targeted promotions and in-room purchases. ZAFIRO TV is designed to work with numerous network configurations, ultimately striving to make guests' stays more enjoyable and convenient while providing hotels with essential resources. This cutting-edge system not only enhances the interaction between guests and hotel services but also contributes to an overall modernized approach to hospitality.

What is Estevano?

Estevano is a robust platform aimed at improving the guest experience at independent hotels, resorts, and hotel chains. It combines a guest application and web interface with a multilingual AI concierge that includes voice support and a user-friendly team console accessible through a browser. Guests can inquire about various hotel services, make assistance requests, order room service, and schedule spa or dining experiences. The AI concierge effectively channels these inquiries to the right hotel departments for quick resolution, while the console systematically tracks guest requests, tasks, and reservations. Estevano's multilingual capabilities, covering languages such as English, Spanish, French, German, Italian, and Portuguese, cater to a broad range of guests. Moreover, it integrates smoothly with Oracle OPERA Cloud to leverage property and reservation data, while other property management system integrations are approached as separate projects. Hotels can easily facilitate guest access through a QR code or a direct link, allowing for the seamless incorporation of Estevano into existing property management workflows. This streamlined approach not only enhances operational efficiency but also significantly boosts guest satisfaction. Ultimately, Estevano is dedicated to delivering a highly personalized and efficient experience tailored to each guest's needs.

Media

Media

No images available

Integrations Supported

Amazon Web Services (AWS)

Integrations Supported

OPERA Cloud PMS
WhatsApp

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Plans are priced per room per month based on hotel size; VAT is excluded, and contract duration and terms are set per hotel. Voice costs extra on Essentials; Pro and Enterprise include voice minutes, with overage charged separately.

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Entertainment Solutions

Date Founded

2006

Company Location

Spain

Company Website

www.zafiro.tv/en/iptv/

Company Facts

Organization Name

Estevano

Date Founded

2026

Company Location

Spain

Company Website

estevano.com

Categories and Features

Categories and Features

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