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What is ZCloud?

The audio recording system is designed to effectively monitor and capture data from a range of telephony platforms, VoIP systems, and any audio streams that employ SIP and RTP protocols. This versatile solution can either be set up on your organization's servers or have audio traffic routed through a VPN tunnel to our dedicated servers for recording purposes. Importantly, the system guarantees that recordings remain intact even during network interruptions, with automatic uploads occurring as soon as connectivity is restored. It can simultaneously record multiple monitors, irrespective of their arrangement or orientation, and during playback, these characteristics are leveraged to reproduce the agent's perspective. Each monitor is stored as an individual file, allowing for customizable playback speeds and integration options. Users have the capability to create an unlimited array of custom forms, with each form able to encompass multiple categories, and each category can accommodate numerous questions. Moreover, questions and categories can be conveniently shared among different forms, which not only enhances consistency in inquiries but also aids in generating reports on similar metrics across various datasets. This adaptability significantly streamlines the process of tailoring both recording and reporting to fulfill the unique requirements of any organization. As a result, organizations can optimize their data collection and analysis efforts to ensure they are meeting specific operational goals effectively.

What is VRS Recording System?

The VRS is an application designed for multi-channel voice recording, capable of capturing voice calls effectively. It finds widespread use in applications such as telephone line recordings, logging for radio stations, and recordings in control rooms. With the ability to record as many as 64 audio channels at once, the VRS employs sophisticated audio compression techniques to minimize file size without sacrificing quality. Users can conveniently search for and play back recordings, which can be organized by either channel or date for easier access. This versatility makes the VRS an essential tool in various professional settings.

Media

Media

Integrations Supported

Axon Virtual PBX
Express Talk

Integrations Supported

Axon Virtual PBX
Express Talk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$99/one-time
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ZCloud

Date Founded

2019

Company Location

United States

Company Website

zcloud.site

Company Facts

Organization Name

NCH Software

Date Founded

1993

Company Location

United States

Company Website

www.nch.com.au/vrs/index.html

Categories and Features

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Categories and Features

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

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