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What is ZEPIC?

ZEPIC is an advanced Customer Engagement Platform that leverages AI to offer tailor-made customer interactions at every stage of the customer journey. At the heart of this platform lies Zenie AI, which consolidates data, automates multi-channel campaigns, and generates actionable insights to empower marketers in their efforts. With its integrated Customer Data Platform (CDP), ZEPIC provides a comprehensive view of customers, facilitating smart audience segmentation and activation across diverse channels. The platform's user-friendly, award-winning interface enables businesses of all sizes to design impactful marketing campaigns without requiring extensive technical skills. This capability not only streamlines marketing efforts but also significantly boosts the potential for business expansion. Moreover, by focusing on personalization, ZEPIC helps brands forge stronger connections with their audiences.

What is Infunnel?

Infunnel is an all-encompassing solution for marketing automation and customer relationship management (CRM) that integrates both marketing and sales functions into one cohesive platform, enabling businesses to effectively manage and improve the entire customer experience from lead generation through to post-sale engagement. The platform facilitates the creation and execution of omnichannel marketing strategies across various channels, including email, SMS, WhatsApp, phone communications, and digital advertising. By seamlessly connecting with essential tools such as Google Ads, social media platforms, and customer relationship systems, it centralizes tasks and helps reduce customer acquisition costs. Users can take advantage of advanced lead management capabilities, which feature automated workflows, lead scoring systems, and intelligent distribution methods, ensuring that high-potential leads are prioritized and effectively nurtured across all touchpoints. Furthermore, Infunnel’s integrated AI analytics tools empower users to build real-time dashboards, track critical performance indicators, and gain comprehensive visibility into the customer journey, which supports better strategic decision-making. This platform ultimately simplifies marketing and sales processes, resulting in increased operational efficiency and effectiveness throughout the organization. Moreover, its user-friendly interface and powerful features make it accessible for teams of any size, further enhancing its appeal to a broad range of businesses looking to optimize their customer engagement strategies.

Media

Media

Integrations Supported

WhatsApp
ActiveCampaign
Chargebee
Facebook
Freshdesk
Google Ads
Gorgias
Inagent
Inconnect
Inspeech
Kustomer
Lightspeed Retail
LoyaltyLion
Meta AI
Pipedrive
Shopify
Stamped
TikTok Ads
Yotpo
Zendesk

Integrations Supported

WhatsApp
ActiveCampaign
Chargebee
Facebook
Freshdesk
Google Ads
Gorgias
Inagent
Inconnect
Inspeech
Kustomer
Lightspeed Retail
LoyaltyLion
Meta AI
Pipedrive
Shopify
Stamped
TikTok Ads
Yotpo
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$30/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ZEPIC

Date Founded

2023

Company Location

United States

Company Website

www.zepic.com

Company Facts

Organization Name

Inconcert

Date Founded

2001

Company Location

Spain

Company Website

www.inconcertcx.com/en/products/infunnel

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Journey Mapping Tools

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

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