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What is ZEPIC?

ZEPIC is an advanced Customer Engagement Platform that leverages AI to offer tailor-made customer interactions at every stage of the customer journey. At the heart of this platform lies Zenie AI, which consolidates data, automates multi-channel campaigns, and generates actionable insights to empower marketers in their efforts. With its integrated Customer Data Platform (CDP), ZEPIC provides a comprehensive view of customers, facilitating smart audience segmentation and activation across diverse channels. The platform's user-friendly, award-winning interface enables businesses of all sizes to design impactful marketing campaigns without requiring extensive technical skills. This capability not only streamlines marketing efforts but also significantly boosts the potential for business expansion. Moreover, by focusing on personalization, ZEPIC helps brands forge stronger connections with their audiences.

What is OvationCXM?

Transform fragmented interactions with customers, whether involving internal teams or external collaborators, into remarkable experiences that generate immediate financial benefits and greatly improve your Net Promoter Score. A complete system overhaul isn't necessary to achieve this. OvationCXM is the leading CXM platform that seamlessly integrates disparate internal functions and third-party services, offering a comprehensive view of customer interactions throughout your entire ecosystem. Cultivate a unified perspective among various organizations to guarantee smooth customer journeys and effective communication across your network. Gain accurate answers to inquiries and deliver them swiftly through Messenger, our adaptable digital platform that includes webchat, email, phone, SMS, and more. Equip your teams and end-users with AI models specifically trained and tagged to provide relevant, customized information. Leverage Smart Buttons and on-screen deep links to effectively engage your customers, resulting in faster and more informed resolutions. By refining these processes, you can significantly boost overall customer satisfaction and foster long-term loyalty, ultimately driving sustained business success.

Media

Media

Integrations Supported

ActiveCampaign
Chargebee
Freshdesk
Gorgias
HubSoft
Intercom
Judge.me
Kustomer
Lightspeed Retail
Magento
Pipedrive
Shopify
Square POS
Stamped
WhatsApp
WooCommerce
Yotpo
Zendesk
Zoho CRM

Integrations Supported

ChatGPT

API Availability

Has API

API Availability

Pricing Information

$30/month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

ZEPIC

Date Founded

2023

Company Location

United States

Company Website

www.zepic.com

Company Facts

Organization Name

OvationCXM

Date Founded

2014

Company Location

United States

Company Website

www.ovationcxm.com

Categories and Features

AI Marketing

Not specified

Customer Engagement

Analytics
Communication Management

Customer Experience

Not specified

Email Marketing

Not specified

Marketing Automation

Not specified

Categories and Features

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