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What is ZEPIC?
ZEPIC is an advanced Customer Engagement Platform that leverages AI to offer tailor-made customer interactions at every stage of the customer journey. At the heart of this platform lies Zenie AI, which consolidates data, automates multi-channel campaigns, and generates actionable insights to empower marketers in their efforts. With its integrated Customer Data Platform (CDP), ZEPIC provides a comprehensive view of customers, facilitating smart audience segmentation and activation across diverse channels. The platform's user-friendly, award-winning interface enables businesses of all sizes to design impactful marketing campaigns without requiring extensive technical skills. This capability not only streamlines marketing efforts but also significantly boosts the potential for business expansion. Moreover, by focusing on personalization, ZEPIC helps brands forge stronger connections with their audiences.
What is Wiraya?
Enhance customer interactions by utilizing automated, personalized conversations that significantly boost customer lifetime value by engaging them at critical stages of their journey. Encouraging your customers to take action can lead to conversion rates that soar up to four times the industry average. After investing millions to attract your clientele, the key challenge is to keep them engaged and responsive to your outreach throughout their entire relationship with your brand. Each ineffective message not only fails to resonate but also signifies a potential loss in revenue, as it can deter customers from activating services, upgrading, or renewing their subscriptions. It's vital to stimulate action through the channels your customers trust most, especially mobile. Wiraya skillfully identifies the most appropriate message, timing, and communication method for every individual, blending voice, text, and mobile messaging seamlessly. This cutting-edge strategy allows businesses to effectively engage their customers during crucial moments of their journey, all while maintaining a personal connection. With Wiraya's scalable and non-intrusive methods, your customer communications not only leave a significant impact but also cultivate enduring relationships, ensuring long-term success. Ultimately, this approach not only enhances customer satisfaction but also drives business growth through sustained engagement.
Integrations Supported
ActiveCampaign
Chargebee
Freshdesk
Gorgias
HubSoft
Intercom
Judge.me
Kustomer
Lightspeed Retail
Magento
API Availability
Has API
API Availability
Pricing Information
$30/month
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
Training Options
Documentation Hub
Online Training
Company Facts
Organization Name
ZEPIC
Date Founded
2023
Company Location
United States
Company Website
www.zepic.com
Company Facts
Organization Name
Wiraya
Company Location
United Kingdom
Company Website
wiraya.com
Categories and Features
AI Marketing
Not specified
Customer Data Platforms (CDP)
Not specified
Customer Engagement
Analytics
Communication Management
Customer Experience
Not specified
Customer Journey Mapping Tools
Not specified
Email Marketing
Not specified
Marketing Automation
Not specified
Categories and Features
Customer Engagement
Analytics
Communication Management
Community Management
Content Syndication
Feedback Collection
Live Chat
Video Content