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What is ZOLL Dispatch?

During critical situations, it is vital for EMS call takers and dispatchers to have the right tools to align response efforts with transportation needs, leveraging data to strategically deploy vehicles for swift action. By anticipating where help will be necessary, precious time is saved, which is essential for saving lives. ZOLL® Dispatch stands out as a robust, data-centric solution for call taking and computer-aided dispatch (CAD), equipping your team to respond quickly, communicate seamlessly, and achieve exceptional outcomes with enhanced efficiency. This intelligent system not only reduces the burden of tasks and minimizes the risk of errors but also improves two-way communication with healthcare facilities, while featuring comprehensive monitoring and quality assurance capabilities. Furthermore, the user-friendly dashboard allows users to assess and monitor performance metrics, encouraging continuous operational improvements and upholding the highest service standards. In addition to these features, ZOLL® Dispatch fosters a culture of collaboration among EMS personnel, thereby elevating the overall effectiveness and responsiveness of EMS operations. Ultimately, ZOLL® Dispatch is purposefully crafted to significantly improve the efficiency and efficacy of emergency medical services.

What is 365 CAD?

The 365 CAD system dramatically boosts the operational efficiency of first responders by initiating a seamless workflow that starts with the call taker fielding the call and selecting an appropriate response strategy, followed by the dispatcher promptly designating the best-suited units, and concluding with timely notifications to officers, which ensures swift action for individuals in need. With the quickest recorded time from call inception to officer deployment, Velocity's advanced technology effectively minimizes delays between those in distress and the responders. It provides call takers, dispatchers, and mobile units with an all-encompassing 360° perspective of the situation through integrated camera feeds and incident data. This interconnected real-time platform not only has the capability to autonomously deploy drones but also supports officers on the ground simultaneously. Moreover, 365 CAD accurately pinpoints the precise latitude and longitude of incidents, displaying them on the CAD map to enhance situational awareness. Critical information, including the caller’s name, address, city, and phone number, is automatically filled in the CAD system, significantly cutting down on data entry time. Additionally, operators can create files for various agencies and update their dispatches with a single click, fostering improved collaboration and coordination among different units. This thorough approach not only streamlines operational workflows but also significantly enhances the overall impact of emergency response initiatives. Ultimately, it represents a major advancement in public safety technology that ensures communities receive the help they need more efficiently than ever before.

Media

Media

Integrations Supported

Azure Maps
Microsoft Azure
Microsoft Excel
iPCR

Integrations Supported

Azure Maps
Microsoft Azure
Microsoft Excel
iPCR

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ZOLL Data Systems

Date Founded

1980

Company Location

United States

Company Website

www.zolldata.com/ems-software/dispatch

Company Facts

Organization Name

365Labs

Date Founded

2001

Company Location

United States

Company Website

www.365labs.com/law-enforcement/cad/

Categories and Features

EMS

Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management

Categories and Features

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