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What is ZOLL Dispatch?

During critical situations, it is vital for EMS call takers and dispatchers to have the right tools to align response efforts with transportation needs, leveraging data to strategically deploy vehicles for swift action. By anticipating where help will be necessary, precious time is saved, which is essential for saving lives. ZOLL® Dispatch stands out as a robust, data-centric solution for call taking and computer-aided dispatch (CAD), equipping your team to respond quickly, communicate seamlessly, and achieve exceptional outcomes with enhanced efficiency. This intelligent system not only reduces the burden of tasks and minimizes the risk of errors but also improves two-way communication with healthcare facilities, while featuring comprehensive monitoring and quality assurance capabilities. Furthermore, the user-friendly dashboard allows users to assess and monitor performance metrics, encouraging continuous operational improvements and upholding the highest service standards. In addition to these features, ZOLL® Dispatch fosters a culture of collaboration among EMS personnel, thereby elevating the overall effectiveness and responsiveness of EMS operations. Ultimately, ZOLL® Dispatch is purposefully crafted to significantly improve the efficiency and efficacy of emergency medical services.

What is Catalyst Propulsion?

The Propulsion™ Dispatch Console is recognized as the leading radio dispatch software developed by Catalyst Communications, designed specifically for mission-critical environments with a modern, attractive, and fully adaptable interface optimized for touch-screen interaction, which significantly boosts workflow effectiveness while reducing the chances of errors in complex communication scenarios. This software supports a wide variety of radio systems and protocols, including P25 (CSSI, DFSI), DMR AIS, EDACS, NXDN, LTR, FleetSync, MDC-1200, and 3GPP Mission Critical Push-to-Talk through LTE, leveraging Catalyst’s Radio Control over IP (RCoIP) technology to enhance and broaden dispatch capabilities across IP networks, thus ensuring seamless interoperability among different Land Mobile Radio (LMR) and LTE systems. Furthermore, it boasts advanced operational functionalities such as customizable user interfaces, the ability to activate or deactivate units and issue emergency alerts, capabilities for group, individual, or simultaneous text messaging, alias databases for presenting unit IDs, and detailed call logging with optional audio recording and playback features. This comprehensive suite of tools equips operators with the essential resources necessary to sustain effective communication even in the most demanding situations, ultimately helping to ensure public safety and operational success. In a field where timely and accurate communication can mean the difference between success and failure, the Propulsion™ Dispatch Console stands out as an indispensable asset for any organization involved in critical operations.

Media

Media

Integrations Supported

iPCR

Integrations Supported

iPCR

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ZOLL Data Systems

Date Founded

1980

Company Location

United States

Company Website

www.zolldata.com/ems-software/dispatch

Company Facts

Organization Name

Catalyst Communications Technologies

Date Founded

2011

Company Location

United States

Company Website

catcomtec.com/propulsion/

Categories and Features

EMS

Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management

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