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What is Zapier?

Zapier is a powerful AI and automation platform built to help teams orchestrate workflows across their entire tech stack. It connects more than 8,000 apps, enabling seamless automation between tools, data, and AI systems. Zapier allows users to create advanced multi-step workflows enhanced with AI decision-making. Teams can build custom AI agents that handle tasks like lead qualification, IT support, and customer responses. AI chatbots and AI-assisted workflow builders make automation accessible to non-technical users. Zapier centralizes data using tables and forms to power intelligent automations. The platform provides enterprise-grade security with SOC 2 and SOC 3 compliance. Full observability ensures teams can monitor, audit, and optimize every automation. Zapier supports role-based access controls and single sign-on for enterprise governance. It scales from personal productivity to company-wide automation programs. Zapier helps organizations move faster without sacrificing control or security. It enables real-world AI adoption that delivers measurable ROI.

What is Workato?

Workato serves as the essential platform for modern enterprises that need to keep pace with rapid changes. It stands out as the sole AI-driven middleware solution that enables both IT departments and business teams to seamlessly integrate their applications and streamline intricate business processes. Our goal is to empower organizations to automate and integrate their applications and workflows at least ten times quicker than conventional tools while also significantly reducing costs to a fraction of those traditional methods. Integration plays a vital role as a universal technology, adaptable to diverse IT settings. Notably, we are the only technology provider backed by all three top SaaS companies: Salesforce, Workday, and ServiceNow. Our platform is relied upon by some of the most esteemed brands in the world, as well as the fastest-growing innovators in various fields. Customers frequently regard us as one of the finest companies to partner with, highlighting our commitment to excellence and innovation in business automation. This level of trust not only underscores our reputation but also motivates us to continually enhance our services and solutions.

Media

Media

Integrations Supported

AWeber
ActiveDEMAND
Basecamp
Capsule
Chatwork
Disqus
Formstack
FreeAgent
Freshservice
GoTo Webinar
Gong
Google Drive
Jira
Marketo
Microsoft 365
Podio
RingCentral RingCX
Salesforce Agentforce Marketing
ServiceM8
Shopify

Integrations Supported

AWeber
ActiveDEMAND
Basecamp
Capsule
Chatwork
Disqus
Formstack
FreeAgent
Freshservice
GoTo Webinar
Gong
Google Drive
Jira
Marketo
Microsoft 365
Podio
RingCentral RingCX
Salesforce Agentforce Marketing
ServiceM8
Shopify

API Availability

Has API

API Availability

Has API

Pricing Information

$19.99 per month
Free Trial Offered?
Free Version

Pricing Information

$10,000 per feature per year
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zapier

Date Founded

2011

Company Location

United States

Company Website

zapier.com

Company Facts

Organization Name

Workato

Date Founded

2013

Company Location

United States

Company Website

www.workato.com

Categories and Features

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

iPaaS

AI / Machine Learning
Cloud Data Integration
Dashboard
Data Quality Control
Data Security
Drag & Drop
Embedded iPaaS
Integration Management
Pre-Built Connectors
White Label
Workflow Management

Serverless

API Proxy
Application Integration
Data Stores
Developer Tooling
Orchestration
Reporting / Analytics
Serverless Computing
Storage

Categories and Features

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

iPaaS

AI / Machine Learning
Cloud Data Integration
Dashboard
Data Quality Control
Data Security
Drag & Drop
Embedded iPaaS
Integration Management
Pre-Built Connectors
White Label
Workflow Management

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