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What is Zaplee ?

Zaplee guarantees a remarkable uptime exceeding 99%, which means your cloud phone service will always be dependable. Seamlessly integrate our state-of-the-art phone solution with your existing systems without any hassle. Our committed support team is available 24/7, ensuring that any issues are resolved quickly and effectively. You can rely on Zaplee for compatibility with all your devices, whether they are currently in use or future acquisitions. Easily connect with VoIP, SIP, landline, and mobile phones to streamline your communications. Customize greetings for both business hours and after-hours operations, and if you don’t wish to record your own voice, our text-to-speech option allows you to create greetings in various male and female voices with different accents. Select a local number from thousands of cities across more than 40 countries, and for those needing toll-free or 800 numbers, Zaplee provides those options as well. Manage incoming calls based on your established departments and employee extensions or according to availability during specific hours. Moreover, you can enhance customer interaction by implementing a dial-by-name directory for effortless navigation. With Zaplee, the entire communication process is not only efficient but also remarkably user-friendly, making it an ideal choice for any business. Embrace the future of communication with our innovative offerings and experience the difference today.

What is TollFreeForwarding?

In just one minute, you can set up your international phone number, with options available for over 120 countries and 1,000 cities. This service allows you to redirect your calls to any global number seamlessly. With advanced scheduling features, you can manage call routing based on your business hours and preferences, directing calls to your main office during operational times and to voicemail when closed. You also have immediate access to comprehensive data regarding calls made to your TollFreeForwarding number, which can assist in analyzing customer call behavior for better outbound sales and follow-up strategies. Additionally, you can record your calls, whether in full or in segments, for easy tracking and review. These recordings are stored in call detail records, which can be accessed, downloaded, or played back whenever necessary for reference. By leveraging this functionality, you can enhance your communication efficiency and better serve your clientele.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$10 per month
Free Trial Offered?
Free Version

Pricing Information

$4 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zaplee

Date Founded

2007

Company Location

United States

Company Website

www.zaplee.com

Company Facts

Organization Name

TollFreeForwarding

Date Founded

2002

Company Location

United States

Company Website

tollfreeforwarding.com

Categories and Features

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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