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What is Zaplee ?

Zaplee guarantees a remarkable uptime exceeding 99%, which means your cloud phone service will always be dependable. Seamlessly integrate our state-of-the-art phone solution with your existing systems without any hassle. Our committed support team is available 24/7, ensuring that any issues are resolved quickly and effectively. You can rely on Zaplee for compatibility with all your devices, whether they are currently in use or future acquisitions. Easily connect with VoIP, SIP, landline, and mobile phones to streamline your communications. Customize greetings for both business hours and after-hours operations, and if you don’t wish to record your own voice, our text-to-speech option allows you to create greetings in various male and female voices with different accents. Select a local number from thousands of cities across more than 40 countries, and for those needing toll-free or 800 numbers, Zaplee provides those options as well. Manage incoming calls based on your established departments and employee extensions or according to availability during specific hours. Moreover, you can enhance customer interaction by implementing a dial-by-name directory for effortless navigation. With Zaplee, the entire communication process is not only efficient but also remarkably user-friendly, making it an ideal choice for any business. Embrace the future of communication with our innovative offerings and experience the difference today.

What is Voyced?

Our VoIP services are primarily focused on Europe, yet we operate in over 165 countries worldwide. At the core of our offerings is the Premium Plus package, which ensures you receive top-notch quality while enjoying competitive pricing. You can utilize a variety of number types for identification, such as Geographic, National, Toll-Free, UIFN, Mobile VoIP, and Elastic Pool numbers, among others. Additionally, we provide a SoftPhone solution and are excited to soon introduce new Roaming products to enhance your communication experience even further. This commitment to innovation reflects our dedication to meeting diverse customer needs.

Media

Media

Integrations Supported

AdminPulse
Creatio
DATEV
Dentally
Exact Online
Freshdesk
Google
IFTTT
Lightspeed eCommerce
Lime CRM
Magento
Microsoft Dynamics 365
OTYS Recruitment
Pipedrive
Prospect CRM
SAP Business One
ServiceNow
TIQ Time
Zendesk
Zoho Desk

Integrations Supported

AdminPulse
Creatio
DATEV
Dentally
Exact Online
Freshdesk
Google
IFTTT
Lightspeed eCommerce
Lime CRM
Magento
Microsoft Dynamics 365
OTYS Recruitment
Pipedrive
Prospect CRM
SAP Business One
ServiceNow
TIQ Time
Zendesk
Zoho Desk

API Availability

Has API

API Availability

Has API

Pricing Information

$10 per month
Free Trial Offered?
Free Version

Pricing Information

$0.25 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zaplee

Date Founded

2007

Company Location

United States

Company Website

www.zaplee.com

Company Facts

Organization Name

Voyced

Date Founded

2013

Company Location

United Kingdom

Company Website

voyced.eu

Categories and Features

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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