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What is Zaplox?

Mitigate staff shortages by allowing guests to check in using their own smartphones, granting them greater freedom to explore and enjoy hotel amenities. Boost guest security and lower operational costs with Zaplox’s custom-branded app, which offers features like contactless check-in/check-out, mobile key access, and mobile payment options. By effectively partnering with a range of hotel systems vendors, Zaplox guarantees smooth integration with leading property management systems, BLE locks, payment solutions, and various hotel technologies. This collaboration empowers your hotel to realize both budgetary savings and a more efficient implementation process. Regardless of whether you operate a city hotel, a resort, or a casino, Zaplox provides a customized solution tailored to your specific requirements. Our contactless offerings, including mobile check-ins and keys, are designed to be scalable, making them ideal for both large hotel chains and independent operations. Guests can avoid front desk queues and effortlessly check in and print their key cards via the Zaplox self-service kiosk, which is available 24/7, ensuring a seamless experience. This forward-thinking strategy not only boosts guest satisfaction but also enhances hotel management by simplifying the check-in procedure. Ultimately, by adopting such technology, hotels can position themselves at the forefront of the industry, catering to the evolving expectations of modern travelers.

What is Guestara?

Guestara is a cutting-edge platform that utilizes artificial intelligence to improve guest management for various accommodations, including hotels, resorts, hostels, short-term rentals, and growing hotel chains by digitizing and optimizing the entire guest journey from the moment of booking until after their departure. Rather than substituting a property's current management system, it integrates smoothly, offering a modern interface that enhances the tools hotels already have in place. Among its key features, Guestara provides swift, contactless check-in via AI-powered ID scanning that takes about 30 seconds, along with convenient registration methods through self-service kiosks and tablets; a fully functional AI chatbot available 24/7, customized to each property's data; and a unified inbox that consolidates communications from WhatsApp, email, SMS, and social media into a single, easy-to-navigate view. Furthermore, the platform offers AI-driven upselling opportunities, in-room dining and food & beverage ordering capabilities, integrated payment options, automated guest review collection, sentiment tracking, keyless entry that works with over 50 smart lock brands, and a personalized guest application embedded on the hotel's website, all of which work together to provide a seamless and up-to-date guest experience. This holistic strategy not only optimizes operational efficiency but also enhances overall guest engagement, ultimately positioning it as an essential resource for contemporary hospitality management. The future of hospitality is evolving, and Guestara is at the forefront of this transformation, ensuring that guests receive unparalleled service and convenience.

Media

Media

No images available

Integrations Supported

Adyen
Cloudbeds
Maestro PMS
Oracle Hospitality Reporting and Analytics
Shift4

Integrations Supported

Adyen
Cloudbeds
Maestro PMS
Oracle Hospitality Reporting and Analytics
Shift4

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$99/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zaplox

Date Founded

2010

Company Location

Sweden

Company Website

zaplox.com

Company Facts

Organization Name

Guestara

Date Founded

2024

Company Location

India

Company Website

www.guestara.com

Categories and Features

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

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