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Ratings and Reviews 12 Ratings
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DelskaDelska operates as a specialized data center and network service provider, delivering customized IT and networking solutions for enterprises. With a total of five data centers in Latvia and Lithuania—one of which is set to open in 2025—and additional points of presence in Germany, the Netherlands, and Sweden, we create a robust regional ecosystem for data centers and networking. Our commitment to sustainability is reflected in our goal to reach net-zero CO2 emissions by 2030, establishing a benchmark for eco-friendly IT infrastructure in the Baltic region. Beyond traditional services like cloud computing, colocation, and data security, we also introduced the myDelska self-service cloud platform, designed for rapid deployment of virtual machines and management of IT resources, with bare metal services expected soon. Our platform boasts several essential features, including unlimited traffic and fixed monthly pricing, API integration, customizable firewall settings, comprehensive backup solutions, real-time network topology visualization, and a latency measurement map, supporting various operating systems such as Alpine Linux, Ubuntu, Debian, Windows OS, and openSUSE. In June 2024, Delska expanded its portfolio by merging with two companies—DEAC European Data Center and Data Logistics Center (DLC)—which continue to function as separate legal entities under the ownership of Quaero European Infrastructure Fund II. This strategic merger enhances our capacity to provide even more innovative services and solutions to our clients.
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Local Measure EngageEngage offers a uniquely tailored and outstanding experience by leveraging the capabilities of AWS and Generative AI. Traditional contact center systems, which are often cumbersome and outdated, can lead to excessive costs and inefficiencies. Local Measure's Engage For Amazon Connect is designed to meet the demands of today's consumers effectively. As a Contact Center as a Service, Engage takes care of all upgrades and enhancements, eliminating the need for costly agent licenses or complex hardware setups. Our pricing model based on consumption is flexible enough to suit businesses of various sizes. To successfully establish a brand, prioritizing customer needs is essential. Engage empowers agents with tools such as sentiment analysis and chatbots, allowing them to gain deeper insights into customer behavior and enhance user experience. Engage supports multiple communication channels, including Voice, Email, SMS, Facebook Messenger, Instagram DM, Twitter DM, WhatsApp, WeChat, LINE, and Web Chat, ensuring comprehensive customer engagement. This multi-channel approach not only streamlines interactions but also helps businesses connect with their audience in the ways that are most effective for them.
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SignalmashWhy endure the slow response times of major providers like Twilio when you can experience prompt assistance with Signalmash? At Signalmash, we differentiate ourselves from typical CPaaS providers by prioritizing exceptional support. Our developers benefit from direct access to shared Slack channels with our team, ensuring they receive immediate help whenever needed, and our CEO is always approachable for any inquiries. With our commitment to delivering high-quality, real-time support, we facilitate quicker development cycles, allowing you to provide remarkable service to your customers. We offer a range of SMS services, including: - SMS API - SMS CPaaS - SMS UCaaS - SMS no-code sending platform - 10DLC campaign support - Short code SMS - Toll-free SMS Our voice services encompass: - Contact center telecoms - Voice termination - Voice origination - Local numbers - Short code numbers - Toll-free numbers - SIP Trunking Additionally, we provide no-code telecom solutions such as: - UCaaS for SMS - CCaaS for call management - AI-driven solutions Choose Signalmash for unparalleled support throughout your journey. Contact us today to schedule a call and receive expert assistance tailored to your needs!
What is Zappix Visual IVR?
Transform customer service by shifting from conventional voice interactions to dynamic visual experiences through on-demand self-service solutions that effectively resolve customer queries while improving their overall satisfaction, reducing operational expenses, and boosting revenue opportunities. By implementing Zappix Visual IVR, customers reaching your contact center can experience a faster, more flexible, and efficient approach that converts typical voice calls into digital self-service options. This cutting-edge Visual IVR system allows customers to manage their service requirements independently from any location, removing the annoyance of dealing with complex voice IVR menus or needing to speak with a Call Center Representative (CSR). With cloud-based, visual web applications that are compatible with all digital devices and do not require any downloads, customers can effortlessly access service solutions. Furthermore, the platform features comprehensive automation across multiple channels, proving to be significantly more economical than creating and sustaining a native application. Routine service tasks like order tracking, appointment confirmations, and addressing frequently asked questions can be seamlessly automated, further optimizing the customer experience. Overall, this shift not only empowers customers but also significantly enhances the operational efficiency of businesses, paving the way for a future where customer interactions are more streamlined and effective than ever before. As a result, organizations can focus on delivering superior service while adapting to the evolving needs of their clientele.
What is Call Center Studio?
Revolutionize your customer service approach with cutting-edge AI-powered contact center software.
Call Center Studio's cloud solution offers businesses a robust array of tools aimed at optimizing both inbound and outbound contact center operations. For handling inbound inquiries, users can take advantage of features such as automatic call distribution, interactive voice response, and efficient call routing, guaranteeing that each call is directed to the appropriate representative or team without delay. On the outbound side, the platform accommodates multiple dialing options, including predictive, preview, and progressive dialing, which empowers agents to engage with customers in a smooth and effective manner.
In addition, Call Center Studio delivers real-time monitoring and analytics, allowing managers to track performance indicators through a single, user-friendly interface.
If the burdensome costs and complexities of traditional systems are weighing you down, our cloud-based solution is tailored just for you!
Discover the ease of our platform today, complete with flexible pay-as-you-go pricing, no need for hardware or software installations, and no ongoing maintenance required. Additionally, the user-friendly interface enhances usability, while seamless integration with your current systems ensures a hassle-free transition. Embrace the future of customer service with confidence!
Integrations Supported
Dialogflow
Facebook Messenger
Microsoft Dynamics 365
SAP CRM
Salesforce
WhatsApp
Zendesk
Zoho CRM
Integrations Supported
Dialogflow
Facebook Messenger
Microsoft Dynamics 365
SAP CRM
Salesforce
WhatsApp
Zendesk
Zoho CRM
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Zappix
Company Location
United States
Company Website
www.zappix.com
Company Facts
Organization Name
Call Center Studio
Date Founded
2018
Company Location
United States
Company Website
callcenterstudio.com
Categories and Features
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Categories and Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Predictive Dialer
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
Speech Analytics
Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration