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What is Zavis?

Zavis serves as a sophisticated AI operations platform specifically designed for healthcare institutions in the UAE, optimizing patient engagement, appointment management, and follow-up communications all within a single, cohesive interface. This cutting-edge solution allows healthcare teams to effectively handle inquiries via WhatsApp and phone calls, evaluate prospective patients, and effortlessly schedule appointments through its integrated EMR systems. Moreover, Zavis streamlines the process of sending reminders, following up on payments, and conducting recall campaigns, thereby boosting overall operational efficacy. The platform's essential features include a collaborative inbox, a specialized patient CRM, AI-enhanced chat and voice agents, options for human intervention, automated workflows, and customizable booking and chat widgets suited for websites. In addition, it provides in-depth reporting capabilities related to appointments, conversations, and revenue generation. Designed to integrate smoothly with existing EMR systems in clinics, Zavis offers pricing that is adjusted according to the specific location, patient volume, and chosen functionalities of each healthcare facility. By adopting Zavis, healthcare providers can markedly enhance their operational productivity and foster improved patient interactions, ultimately leading to better healthcare outcomes. Additionally, Zavis empowers clinics to focus more on patient care by alleviating the burden of administrative tasks.

What is Hello Patient?

Hello Patient is a cutting-edge healthcare AI company that provides a product called Mia, which acts as an AI receptionist available around the clock to handle patient interactions via voice, text, and web chat. A variety of multi-location medical practices and consumer health brands rely on Mia to manage an increased volume of patient communications without the necessity for additional personnel. In the front office, Mia effectively responds to phone calls, schedules appointments, oversees new-patient intake, verifies insurance details, processes prescription refill requests, and collects payments. Beyond her front desk tasks, she also follows up with patients after visits, converts referrals, conducts outreach for recalls, and manages any outstanding balances due. When human assistance is required, Mia adeptly transfers the call with all relevant contextual information, avoids providing any medical advice, and carefully logs each interaction. Additionally, she connects with the electronic health record (EHR), practice management, and customer relationship management (CRM) systems utilized by the practices, keeps track of the live schedule, and coordinates bookings efficiently. With Mia taking care of 100% of incoming calls, front desk staff can concentrate more on patient care, which has led to an impressive 20% increase in appointment bookings for those practices. Moreover, Hello Patient is committed to maintaining HIPAA compliance, ensuring the security and confidentiality of patient information at all times. By streamlining operations and enhancing patient engagement, Mia significantly transforms the healthcare experience for both providers and patients alike.

Media

Media

Integrations Supported

Zenoti
Clinicea
Cliniko
Facebook
Instagram
Pabau
TikTok
WhatsApp

Integrations Supported

Zenoti
AdvancedMD
Covetrus Pulse
EPIC Agent CRM
Freshdesk
HubSpot AEO
ModMed
Veradigm EHR
athenaOne
eClinicalWorks

API Availability

API Availability

Pricing Information

Per-clinic pricing varies by location count, patient volume, and selected AI agents; quotes are provided after a 20-minute walkthrough.

Pricing Information

Usage based (per conversation). Charged per minute and conversation (for text and web chat)

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Zavis

Date Founded

2025

Company Location

United Arab Emirates

Company Website

www.zavis.ai

Company Facts

Organization Name

Hello Patient

Company Website

www.hellopatient.com

Categories and Features

Patient Engagement

Not specified

Categories and Features

AI Receptionists

Not specified

AI Voice Agents

Not specified

Dental

Appointment Management
Appointment Reminders
Patient Billing
Patient Records Management

Dermatology

HIPAA Compliant
Scheduling

Healthcare AI

Not specified

Optometry

Appointment Management
Patient Records
Recall Tracking

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Personal Health Record
Progress Tracking

Patient Intake

Not specified

Patient Scheduling

Analytics/Reporting
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

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