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What is Zavis?

Zavis serves as a sophisticated AI operations platform specifically designed for healthcare institutions in the UAE, optimizing patient engagement, appointment management, and follow-up communications all within a single, cohesive interface. This cutting-edge solution allows healthcare teams to effectively handle inquiries via WhatsApp and phone calls, evaluate prospective patients, and effortlessly schedule appointments through its integrated EMR systems. Moreover, Zavis streamlines the process of sending reminders, following up on payments, and conducting recall campaigns, thereby boosting overall operational efficacy. The platform's essential features include a collaborative inbox, a specialized patient CRM, AI-enhanced chat and voice agents, options for human intervention, automated workflows, and customizable booking and chat widgets suited for websites. In addition, it provides in-depth reporting capabilities related to appointments, conversations, and revenue generation. Designed to integrate smoothly with existing EMR systems in clinics, Zavis offers pricing that is adjusted according to the specific location, patient volume, and chosen functionalities of each healthcare facility. By adopting Zavis, healthcare providers can markedly enhance their operational productivity and foster improved patient interactions, ultimately leading to better healthcare outcomes. Additionally, Zavis empowers clinics to focus more on patient care by alleviating the burden of administrative tasks.

What is SurgyFrontdesk?

SurgyFrontdesk is an innovative voice assistant powered by AI, specifically crafted for hospitals to manage both incoming and outgoing patient calls through the existing PBX system. It proficiently handles various responsibilities, including responding to common inquiries, scheduling, confirming, rescheduling, or canceling appointments, collecting patient registration details, and setting up reminders and follow-up notifications. After a patient’s appointment, it also has the capability to send prescriptions, bills, and reports via WhatsApp or SMS. This system enhances the functionality of the current call center by routing calls that need human attention to the right personnel without completely replacing the human element. Furthermore, it seamlessly integrates with SurgyCRM, allowing for follow-up actions that can trigger AI calls or WhatsApp communications, while also keeping accurate records of outcomes in patient files. SurgyFrontdesk serves as an excellent solution for healthcare providers aiming to optimize routine patient interactions and appointment management, thus allowing staff to dedicate their time to more intricate discussions that require human understanding. By automating these processes, it plays a significant role in boosting operational efficiency and enhancing communication within healthcare settings. Ultimately, the combination of technology and human expertise results in a more effective patient care experience.

Media

Media

Integrations Supported

WhatsApp
Clinicea
Cliniko
Facebook
Instagram
Pabau
TikTok
Zenoti

Integrations Supported

WhatsApp

API Availability

API Availability

Pricing Information

Per-clinic pricing varies by location count, patient volume, and selected AI agents; quotes are provided after a 20-minute walkthrough.

Pricing Information

$5
Annual subscription per hospital, quoted after scoping. Pricing depends on selected products, number of sites, and user or volume tiers. Full white-labeling is priced separately during onboarding.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Zavis

Date Founded

2025

Company Location

United Arab Emirates

Company Website

www.zavis.ai

Company Facts

Organization Name

Surgy Innovation Labs

Date Founded

2020

Company Location

India

Company Website

surgy.health/products/surgy-frontdesk

Categories and Features

Patient Engagement

Not specified

Categories and Features

AI Receptionists

Not specified

Healthcare AI

Not specified

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