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What is Zceppa?

Zceppa is an innovative SaaS marketing solution that empowers businesses to automate and manage their online presence effectively, resulting in impressive growth through both search engines and social media platforms. This platform simplifies the oversight of location listings on numerous sites, including Google, Facebook, and Instagram, while also encouraging the collection of authentic customer reviews and insights. By integrating AI technology, Zceppa automates the process of responding to reviews and allows businesses to engage with their audience through social sharing and messaging capabilities on major social media platforms. Companies that leverage Zceppa see an extraordinary fourfold boost in search visibility, with the potential for fivefold increases in organic leads and a significant 40% improvement in customer engagement with their business profiles. Moreover, this holistic strategy not only amplifies visibility but also builds deeper relationships with customers, ultimately leading to superior business performance and sustainability in a competitive market. As such, Zceppa stands out as a crucial tool for businesses aiming to enhance their online interactions and drive meaningful growth.

What is Chatmeter?

By analyzing over 1.9 million locations along with billions of customer reviews, social media interactions, and sentiments gathered since 2009, brands and agencies can effectively shape their narrative using Chatmeter's all-encompassing local SEO and business reputation management platform. This integrated software offers a variety of features, such as review management, oversight of listings, local SEO tactics, and other essential tools for managing online reputation, all easily navigable through an intuitive dashboard. With an exceptional customer success team that has achieved a remarkable NPS score of 76, Chatmeter guarantees that you receive top-notch support. A critical component of our customer satisfaction strategy includes a streamlined onboarding process, regular monthly check-ins, and comprehensive quarterly business reviews, which collectively lay the groundwork for success. No matter where your business appears online, we help you consistently connect with your ideal customers. Moreover, Chatmeter's listing management tool safeguards your business listings, allowing you to concentrate on growth while we take care of the finer details. Our unwavering commitment to preserving the integrity of your online presence distinguishes us from competitors in the industry. Furthermore, our proactive approach to reputation management ensures that you remain ahead of industry trends and customer expectations.

Media

No images available

Media

Integrations Supported

Integrations Supported

Desktop.com

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

Zceppa

Date Founded

2018

Company Location

United States

Company Website

www.zceppa.com

Company Facts

Organization Name

Chatmeter

Date Founded

2009

Company Location

United States

Company Website

www.chatmeter.com

Categories and Features

AI Review Management

Not specified

Local SEO

Not specified

Review Management

Not specified

Categories and Features

Local Marketing

Feedback Management
Reporting / Analytics
Review Management

Local SEO

Not specified

Review Management

Response Management
Review Monitoring
Review Notification
Social Sharing

Popular Alternatives

Popular Alternatives