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What is Zeal Connect?

Zeal Connect is transforming the landscape of travel management through the adoption of AI-driven automation, focusing on two key components: Hotel Reconfirmation and Travel Desk Operations. With Zeal Reconfirmation, our smart assistant engages with hotels 48 to 72 hours before a guest's arrival, reaching out via phone or email in the local language while respecting the hotel's operational schedule. It persistently follows up until a confirmation is secured, identifies reservations that may pose a risk, and keeps your booking systems updated in real-time. On the other hand, Zeal Desk acts as a valuable resource for travel companies, adeptly sorting through changes to bookings, cancellations, and special requests. It intelligently routes these tasks, prioritizes urgent matters, and offers swift assistance in multiple languages. This cutting-edge strategy not only boosts operational efficiency but also greatly improves the overall experience for customers, leading to higher satisfaction and loyalty. Ultimately, Zeal Connect is paving the way for a smarter, more efficient travel management solution.

What is Amadeus Agency360?

Amadeus Agency360 is a customized business intelligence platform that provides hotels with comprehensive insights into global travel agency booking trends, thereby improving their ability to analyze, target, and grow their agency business. It offers access to a vast database that includes travel agent reservations from all four major global distribution systems, allowing hotels to evaluate which agencies are booking their rooms, when these bookings occur, and the rates involved. The integration of both predictive and historical data empowers hotels to identify their most successful agencies, monitor market share, and discover new opportunities within the travel agency landscape. With features such as intuitive dashboards and flexible reporting capabilities, the platform enables hotels to categorize data by region, specific agencies, corporate clients, and more. This targeted approach equips sales and marketing teams with essential tools to refine their outreach strategies and strengthen relationships with travel agencies, ultimately fostering business growth. Furthermore, by leveraging the insights provided by Amadeus Agency360, hotels can effectively enhance their agency collaborations and drive significant revenue increases, making it an essential resource for those in the hospitality industry. Ultimately, the platform serves as a critical asset for hotels seeking to thrive in a competitive marketplace.

Media

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Media

Integrations Supported

Integrations Supported

Amadeus Demand360

API Availability

API Availability

Pricing Information

$1 per call
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

Zeal Connect

Date Founded

2024

Company Location

India

Company Website

zealconnect.com

Company Facts

Organization Name

Amadeus Hospitality

Date Founded

1987

Company Location

United States

Company Website

www.amadeus-hospitality.com/solutions/business-intelligence/agency360/

Categories and Features

Travel Agency

Not specified

Categories and Features

Travel

Not specified

Travel Agency

Not specified

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