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What is Zeal Connect?

Zeal Connect is transforming the landscape of travel management through the adoption of AI-driven automation, focusing on two key components: Hotel Reconfirmation and Travel Desk Operations. With Zeal Reconfirmation, our smart assistant engages with hotels 48 to 72 hours before a guest's arrival, reaching out via phone or email in the local language while respecting the hotel's operational schedule. It persistently follows up until a confirmation is secured, identifies reservations that may pose a risk, and keeps your booking systems updated in real-time. On the other hand, Zeal Desk acts as a valuable resource for travel companies, adeptly sorting through changes to bookings, cancellations, and special requests. It intelligently routes these tasks, prioritizes urgent matters, and offers swift assistance in multiple languages. This cutting-edge strategy not only boosts operational efficiency but also greatly improves the overall experience for customers, leading to higher satisfaction and loyalty. Ultimately, Zeal Connect is paving the way for a smarter, more efficient travel management solution.

What is Atennea Incoming?

Atennea Incoming stands out as a premier DMC software specifically designed for incoming travel agencies, built on an ERP framework that includes a wide array of integrated modules. Utilizing the Microsoft Dynamics NAV (Navision) platform, this management software for travel agencies comprehensively addresses vital business functions such as bookings, accommodations, transfers, excursions, tours, and the processing of hotel payments. A dedicated module for hotel reservations manages customer interactions throughout every phase, from initial communication with hotels all the way to billing. Additionally, it streamlines guest check-in and check-out processes through a cohesive interface, offering detailed insights ranging from specific areas to intricate combinations of tour operators. By automating the booking entry process, Atennea Incoming significantly boosts operational efficiency and is compatible with all current Tour Operators' booking systems, ensuring a smooth user experience. This all-encompassing strategy not only enhances operational workflows but also empowers agencies to concentrate on providing outstanding service to their customers, enhancing overall satisfaction. Ultimately, Atennea Incoming positions agencies to thrive in a competitive market by optimizing their service delivery and operational capabilities.

Media

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Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$1 per call
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Zeal Connect

Date Founded

2024

Company Location

India

Company Website

zealconnect.com

Company Facts

Organization Name

Quonext

Date Founded

2004

Company Location

Spain

Company Website

www.quonext.com/en/tourism/software-management-erp-leisure-industry-travel-agencies-incoming-dmc

Categories and Features

Travel Agency

Not specified

Categories and Features

Travel Agency

Flight Booking
Itinerary Creation
Payment Processing

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