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What is Zeal Connect?

Zeal Connect is transforming the landscape of travel management through the adoption of AI-driven automation, focusing on two key components: Hotel Reconfirmation and Travel Desk Operations. With Zeal Reconfirmation, our smart assistant engages with hotels 48 to 72 hours before a guest's arrival, reaching out via phone or email in the local language while respecting the hotel's operational schedule. It persistently follows up until a confirmation is secured, identifies reservations that may pose a risk, and keeps your booking systems updated in real-time. On the other hand, Zeal Desk acts as a valuable resource for travel companies, adeptly sorting through changes to bookings, cancellations, and special requests. It intelligently routes these tasks, prioritizes urgent matters, and offers swift assistance in multiple languages. This cutting-edge strategy not only boosts operational efficiency but also greatly improves the overall experience for customers, leading to higher satisfaction and loyalty. Ultimately, Zeal Connect is paving the way for a smarter, more efficient travel management solution.

What is Illusions?

With over twenty years of experience serving the travel sector across five continents and earning numerous accolades for its advancements in travel technology, Illusions has established itself as a key global provider of enterprise solutions tailored for Tour Operators, Travel Agents, and Destination Management Companies. Founded in 1997 by entrepreneur Faisal Memon, Illusions Online sought to enhance and simplify the complex procedures associated with crafting, distributing, and delivering travel packages and destination experiences. In 2010, recognizing a valuable opportunity, Illusions launched the first online global B2B marketplace for land-based travel, named iWTX, which allowed clients and third parties to access its vast database of hotels, tours, transfers, and packages. Since its inception, iWTX has transformed into a robust distribution platform that links major international hotel chains, enabling the exchange of both static and dynamic inventory with a broad array of travel industry buyers. As iWTX continues to expand, it is revolutionizing how travel professionals access and leverage essential travel resources, thereby contributing to the overall efficiency and innovation in the industry. This ongoing evolution demonstrates Illusions' commitment to staying at the forefront of travel technology advancements.

Media

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Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$1 per call
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zeal Connect

Date Founded

2024

Company Location

India

Company Website

zealconnect.com

Company Facts

Organization Name

Illusions Online

Date Founded

1997

Company Location

United Arab Emirates

Company Website

www.illusions-online.com

Categories and Features

Travel Agency

Not specified

Categories and Features

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management

Travel Agency

Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations

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