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Zeal Connect is transforming the landscape of travel management through the adoption of AI-driven automation, focusing on two key components: Hotel Reconfirmation and Travel Desk Operations.
With Zeal Reconfirmation, our smart assistant engages with hotels 48 to 72 hours before a guest's arrival, reaching out via phone or email in the local language while respecting the hotel's operational schedule. It persistently follows up until a confirmation is secured, identifies reservations that may pose a risk, and keeps your booking systems updated in real-time.
On the other hand, Zeal Desk acts as a valuable resource for travel companies, adeptly sorting through changes to bookings, cancellations, and special requests. It intelligently routes these tasks, prioritizes urgent matters, and offers swift assistance in multiple languages. This cutting-edge strategy not only boosts operational efficiency but also greatly improves the overall experience for customers, leading to higher satisfaction and loyalty. Ultimately, Zeal Connect is paving the way for a smarter, more efficient travel management solution.
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Media
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Media
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Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
$1 per call
Free Trial Offered?
Free Version
Pricing Information
$0
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Zeal Connect
Date Founded
2024
Company Location
India
Company Website
zealconnect.com
Company Facts
Organization Name
Pilot
Date Founded
2021
Company Location
Canada
Company Website
www.pilotplans.com
Categories and Features
Travel Agency
Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations