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What is Zeal?

Zeal is a digital adoption platform crafted specifically for the workforce. Greatness often demands that individuals venture beyond their usual boundaries. While organizational change is a constant, it's essential to keep employees well-informed and adequately supported. With Zeal, you can effectively direct your team, ensuring they don’t feel disoriented during periods of transition. Our solutions improve user experience and enhance productivity, whether the focus is on change management, employee training, or onboarding new staff members. Utilizing our customizable guided-learning software, users gain immediate access to training and support that cater to their specific needs. Zeal empowers employees through guided coaching and self-service capabilities, which are vital for sustaining high performance amidst change. Additionally, our platform promotes employee feedback, providing real-time insights that can help in proactively addressing challenges. By utilizing real-time guided-learning, you can equip your workforce for new initiatives, product launches, and shifting policies, fostering a more adaptable and resilient organization. Embrace Zeal’s transformative power to revolutionize how your employees face challenges and capitalize on growth opportunities, allowing them to thrive in an ever-changing environment. Ultimately, the right support can make all the difference in achieving organizational success.

What is Userlane?

Userlane serves as a digital adoption platform that enables users to swiftly master any software within moments. With our interactive guidance technology and readily available virtual assistant, we offer personalized and contextual support to software users. Our platform is ideal for both the training and onboarding of employees during enterprise digitization as well as for onboarding customers of software vendors. By providing interactive, step-by-step guidance, we assist users in navigating any browser-based software in real time, allowing them to reach their objectives efficiently. Userlane not only accelerates the onboarding process for customers and employees but also decreases support tickets by as much as 75%, while enhancing productivity and overall user satisfaction. Moreover, our DAP is an excellent choice for organizations with remote teams looking to automate and scale their support and training efforts, thereby ensuring a smoother transition for all users involved. Ultimately, Userlane empowers companies to foster a more effective and engaging learning environment.

Media

Media

Integrations Supported

Salesforce
Workday Extend

Integrations Supported

Salesforce
Confluence
Freshdesk
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Jira
Jira Service Management
Microsoft Dynamics 365
Oracle Fusion Cloud ERP
Workday HCM
Zendesk

API Availability

API Availability

Has API

Pricing Information

$3.50 per user per month

Pricing Information

We offer customized modular plans based on users, solutions, deployment, and features. Every plan includes a dedicated customer success manager and solution architect, custom SLA, in-product or phone/email support, implementation plan + strategy consulting.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zeal Technology

Company Website

zeal.technology/

Company Facts

Organization Name

Userlane

Date Founded

2015

Company Location

Germany

Company Website

www.userlane.com

Categories and Features

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Knowledge Management
Multi-Channel Collection
Trend Analysis

Customer Onboarding

Not specified

Customer Success

Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Onboarding
Usage Tracking / Analytics

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
User Onboarding

Onboarding

Course Management
Document Management
Employee Handbook
Self Service Portal
Task Management
Training Management

Training

Academic / Education
Built-In Course Authoring
Corporate / Business
Learner Portal
Synchronous Learning
Training Companies

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