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What is Zed-Service?

Zed-Serviceâ„¢ is an exceptional CRM software designed for customer service, featuring advanced reporting capabilities and a comprehensive analytics dashboard. This scalable service management solution enables businesses to adapt to industry expansion efficiently. By automating operations, it enhances after-sales services significantly. Users can manage field services and warranty processes seamlessly from a single platform. Primarily catering to sectors that demand effective after-sales service or repair management, Zed-Serviceâ„¢ helps organizations streamline critical processes such as on-site service, walk-in service, and Return-to-Bench (RTB) operations. This optimization not only boosts profitability but also elevates the overall brand reputation, ensuring businesses stay competitive in their respective markets. With Zed-Serviceâ„¢, you can transform customer experiences while driving operational excellence.

What is Intelli DMS?

Intelli DMS is a cloud-based Dealer Management System tailored for original equipment manufacturers (OEMs), producers, distributors, and dealer networks, with the goal of streamlining aftersales operations and improving visibility throughout the entire network. This cutting-edge platform integrates vital functions such as service management, work order processing, technician scheduling, parts inventory oversight, warranty claims administration, customer record management, and dealer performance analytics into a single cohesive system. Key Features Include: * Management of Service Work Orders * Creation and Control of Service Job Cards * Dashboards for Evaluating Dealer Performance * Monitoring of Technician Productivity * Management of Customer and Vehicle Lifecycles * Oversight of Multi-Location Dealerships * Visibility for OEM Networks * Integrations with ERP, CRM, and Parts Catalogs By eliminating the need for disjointed systems, spreadsheets, and manual processes, Intelli DMS enables dealers to enhance productivity, reduce errors, speed up service delivery, and increase customer satisfaction. Moreover, it equips OEMs with real-time operational insights and better oversight of their dealer networks, fostering a more cohesive and effective operational environment. In conclusion, this platform not only supports users in adapting to the fast-paced automotive landscape but also sets the stage for sustained growth and competitiveness in the industry.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zed-Axis Technologies

Date Founded

2000

Company Location

India

Company Website

zedaxis.com/our-products/zed-service-management-software/

Company Facts

Organization Name

Intellinet Systems

Date Founded

2006

Company Location

India

Company Website

www.intellinetsystem.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Dealership Management

Accounting
Auto Dealerships
Collections Management
Contact Database
Customer Database
Document Management
Equipment Dealerships
F&I Management
Financing Management
Form Printing
Lease Management
Marine Dealerships
Online Inventory
Parts Management
Powersports Dealerships
RV Dealerships
Service Department
Trailer Dealerships
Used Car Dealerships
Website Integration

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