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What is Zed-Service?

Zed-Serviceâ„¢ is an exceptional CRM software designed for customer service, featuring advanced reporting capabilities and a comprehensive analytics dashboard. This scalable service management solution enables businesses to adapt to industry expansion efficiently. By automating operations, it enhances after-sales services significantly. Users can manage field services and warranty processes seamlessly from a single platform. Primarily catering to sectors that demand effective after-sales service or repair management, Zed-Serviceâ„¢ helps organizations streamline critical processes such as on-site service, walk-in service, and Return-to-Bench (RTB) operations. This optimization not only boosts profitability but also elevates the overall brand reputation, ensuring businesses stay competitive in their respective markets. With Zed-Serviceâ„¢, you can transform customer experiences while driving operational excellence.

What is Intelli Warranty?

Intelli Warranty is an enterprise-grade warranty management software platform developed to help OEMs structure, control, and optimize the entire warranty lifecycle. Built for manufacturers across automotive, industrial equipment, agriculture, and other sectors, it integrates warranty claims management with supplier recovery and defect intelligence. The platform evaluates claims using advanced logic that considers claim amounts, repair patterns, dealer history, service timelines, and supporting documentation. This intelligent evaluation minimizes warranty leakage and ensures consistent approval governance across regions. Supplier recovery automation connects approved dealer claims to vendor responsibility, improving cost recovery and closing the loop between defect trends and supplier accountability. Configurable policy administration allows warranty administrators to define coverage terms, reimbursement structures, product models, and component rules with flexibility. The dynamic work queue assigns claims using over 40 configurable parameters, improving operational efficiency and approval speed. AI-powered fraud detection monitors dealer behavior, claim frequency, document authenticity, service history gaps, and abnormal cost spikes to identify high-risk submissions at scale. Multi-channel reporting provides detailed analytics in Excel, PDF, and SSRS formats for executive, financial, and operational teams. The system supports multi-country and multi-language deployments and integrates seamlessly with ERP, DMS, and dealer portal systems. By transforming warranty data into actionable quality insights, Intelli Warranty reduces dispute closure time, lowers avoidable liability payouts, enhances compliance, and drives measurable improvements in product reliability and supplier accountability.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$1000
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

Windows
Mac
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Zed-Axis Technologies

Date Founded

2000

Company Location

India

Company Website

zedaxis.com/our-products/zed-service-management-software/

Company Facts

Organization Name

Intellinet Systems

Date Founded

2012

Company Location

India

Company Website

www.intellinetsystem.com

Categories and Features

After-Sales Service

Not specified

CRM

Not specified

Categories and Features

Warranty Management

Not specified

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