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What is Zed-Service?

Zed-Serviceâ„¢ is an exceptional CRM software designed for customer service, featuring advanced reporting capabilities and a comprehensive analytics dashboard. This scalable service management solution enables businesses to adapt to industry expansion efficiently. By automating operations, it enhances after-sales services significantly. Users can manage field services and warranty processes seamlessly from a single platform. Primarily catering to sectors that demand effective after-sales service or repair management, Zed-Serviceâ„¢ helps organizations streamline critical processes such as on-site service, walk-in service, and Return-to-Bench (RTB) operations. This optimization not only boosts profitability but also elevates the overall brand reputation, ensuring businesses stay competitive in their respective markets. With Zed-Serviceâ„¢, you can transform customer experiences while driving operational excellence.

What is Serviere?

Serviere enhances the management of service requests by facilitating better communication and optimizing workflows. Engineers and managers are able to gather, evaluate, and react instantly to issues. Additionally, customers have the ability to monitor the progress of their complaints. This all-encompassing solution is designed for effective service management, ensuring that both providers and clients remain informed throughout the process. With its user-friendly interface, Serviere ultimately fosters a more responsive and efficient service environment.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$0
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zed-Axis Technologies

Date Founded

2000

Company Location

India

Company Website

zedaxis.com/our-products/zed-service-management-software/

Company Facts

Organization Name

Impiger Technologies

Date Founded

2004

Company Location

United States

Company Website

www.impigertech.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Complaint Management

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management

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