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What is Zed-Service?

Zed-Serviceâ„¢ is an exceptional CRM software designed for customer service, featuring advanced reporting capabilities and a comprehensive analytics dashboard. This scalable service management solution enables businesses to adapt to industry expansion efficiently. By automating operations, it enhances after-sales services significantly. Users can manage field services and warranty processes seamlessly from a single platform. Primarily catering to sectors that demand effective after-sales service or repair management, Zed-Serviceâ„¢ helps organizations streamline critical processes such as on-site service, walk-in service, and Return-to-Bench (RTB) operations. This optimization not only boosts profitability but also elevates the overall brand reputation, ensuring businesses stay competitive in their respective markets. With Zed-Serviceâ„¢, you can transform customer experiences while driving operational excellence.

What is Warly?

Warly is a digital warranty management solution designed specifically for retailers and service businesses that offer warranties on various products and services, including electronics, solar energy, household appliances, automotive care, repairs, and HVAC systems. Through the platform, employees can create digital warranty passports by entering details about the customer, product, and coverage options; each passport is associated with the issuing company and features terms along with a unique scannable QR code. Businesses can easily share warranty access via QR codes or through messaging apps like WhatsApp, enabling customers to view their warranties without needing to install an app or create an account. Warly aggregates warranty records along with customer data and service history, equipped with powerful search capabilities to effortlessly find products and customers. Users are offered a free workspace that allows the creation of up to 25 lifetime warranty passports, aiming to replace cumbersome paper warranty documents and provide customers with quick access to vital warranty information whenever they need it, thereby improving the overall customer experience. Furthermore, Warly's innovative digital solution not only simplifies warranty management but also enhances efficiency for both businesses and their customers, signaling a significant shift towards a more modern approach in this essential aspect of customer service.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$15/month
Free includes 25 lifetime warranties. Business is $15/month for 1,000 warranties per month. Pro is $29/month for 5,000 warranties per month and includes claims management and role-based team access. Scale is $79/month for 20,000 warranties per month and includes Advanced Reporting. Paid plans are available through contact. Eligible workspaces can try Pro free for 14 days with 50 warranties, 20 claims, and five team places.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Zed-Axis Technologies

Date Founded

2000

Company Location

India

Company Website

zedaxis.com/our-products/zed-service-management-software/

Company Facts

Organization Name

Warly

Company Location

Lebanon

Company Website

warly.app

Categories and Features

After-Sales Service

Not specified

CRM

Not specified

Categories and Features

Warranty Management

Not specified

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