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features
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What is Zefi?

Pay careful attention to the needs of your users and work to reduce the time required for synchronization with stakeholders. Focus on what is truly important: your product. Zefi is designed to address a groundbreaking software approach inspired by the surge of AI technology. Our forward-looking vision aims to create the future of AI-powered Company Operating Systems, starting from our areas of expertise where we can effectively resolve current issues. At present, Zefi enhances stakeholder alignment by tailoring communications for different audiences through various channels, while also mitigating information overload by providing recommendations based on company data spread across several applications. This cutting-edge solution significantly boosts efficiency and promotes clearer communication among teams, ultimately leading to more productive collaborations. By continuously refining our approach, we aim to stay ahead in an ever-evolving digital landscape.

What is ClientZen?

Customer feedback is effortlessly compiled and transformed into actionable insights using advanced AI technology. By integrating feedback from multiple sources and departments, including sales, customer support, and success teams, you can ensure that critical insights are never overlooked. This innovative approach saves you significant time by automating the feedback analysis process with customizable tagging options that you manage entirely. You can easily evaluate whether your latest product release has led to increased satisfaction or raised concerns. Additionally, you can track the evolution of issues with each update, enabling you to spot emerging trends and customer frustrations more effectively. Understanding which topics engage different customer segments becomes straightforward, as all feature requests are meticulously recorded and categorized, with the assistance of advanced sentiment analysis. This powerful tool reveals how your product improvements have effectively tackled customer concerns and resolved pain points. With ClientZen, your search for answers becomes faster and more efficient, allowing you to focus on your broader objectives and stay connected to customer sentiments. This strategic alignment with customer feedback enables you to make informed decisions that propel your business toward success. Ultimately, fostering a deeper connection with your customers not only enhances their experience but also drives your brand's growth and innovation.

Media

Media

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Intercom
Slack
Zendesk
Discord
Drift
GitHub
Gmail
Google Docs
Google Sheets
Notion
Salesforce
Trustpilot
Typeform
X (Twitter)
Zapier

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Intercom
Slack
Zendesk
Discord
Drift
GitHub
Gmail
Google Docs
Google Sheets
Notion
Salesforce
Trustpilot
Typeform
X (Twitter)
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

€100 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zefi

Date Founded

2023

Company Website

www.zefi.ai/

Company Facts

Organization Name

ClientZen

Company Website

clientzen.io

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

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