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What is Zelros?

Deliver thorough, up-to-the-minute support to both advisors and policyholders, enabling them to choose the coverage that best meets their individual needs. Leverage advanced data analytics to create a transformative impact within the industry. Streamline remote operations by employing intelligent applications that facilitate seamless workflows. Improve distribution and elevate customer service to provide clients with unmatched experiences. Empower your organization with fresh skills and insights across various business domains. Function within a secure cloud environment or on-premises, ensuring compliance with regulations like IDD and GDPR while maintaining enterprise-level data anonymization and traceability. Easily integrate with existing systems through rapid partnerships with platforms such as Salesforce, Microsoft 365, and Guidewire. From acquiring policies to managing claims, implement and monitor essential AI-driven workflows in real-time while upholding robust fraud detection measures. This comprehensive strategy not only boosts operational efficiency but also nurtures an innovative culture throughout the organization, positioning it for sustainable growth in an ever-evolving market landscape. By focusing on adaptability and responsiveness, the organization can better meet the dynamic needs of its clientele and stay ahead of industry trends.

What is Shift Claims?

Shift Technology’s Claims platform redefines insurance claims management by leveraging Agentic AI to automate, advise, and collaborate at every stage of the process. Unlike traditional claims systems, it is built to manage real-world complexity across simple auto claims, high-value liability cases, and everything in between. Its suite of AI Agents—including Assessment, Triage, Advisor, and STP—bring specialized expertise to extract, structure, and analyze claims data with unprecedented depth. These agents continuously improve through Shift’s “insurance common sense layer,” learning from industry data and insurer-specific workflows. Insurers can detect fraud, evaluate coverage, assess damage, and advise customers faster and with greater accuracy than ever before. At the same time, the platform prioritizes human collaboration, ensuring that teams remain in control while benefiting from AI-driven insights. Integration is seamless, enabling deployment alongside existing claims and core systems without costly disruption. By reducing manual workloads, accelerating investigations, and improving accuracy, Shift Claims helps insurers deliver faster resolutions and more transparent service. Policyholders experience smoother, more reliable claims outcomes, while insurers cut costs and boost customer loyalty. With Agentic AI, Shift is setting a new standard for claims transformation in the global insurance industry.

Media

Media

No images available

Integrations Supported

Salesforce

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zelros

Date Founded

2016

Company Location

France

Company Website

www.zelros.com

Company Facts

Organization Name

Shift Technology

Date Founded

2013

Company Location

France

Company Website

www.shift-technology.com/products/claims

Categories and Features

AI Insurance

Not specified

Insurance Analytics

Not specified

Categories and Features

AI Insurance

Not specified

Claims Processing

Not specified

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