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What is Zence 360?

Zence 360 is an advanced Customer Data Platform (CDP) that centralizes and consolidates data from various touchpoints, providing businesses with a 360-degree, data-driven understanding of their customers. By transforming raw data into actionable insights, it empowers companies to develop highly personalized marketing strategies that resonate with their audience. Zence 360’s ability to offer segmentation allows businesses to precisely target specific customer groups, delivering relevant messages and offers at the right time. The platform’s integration with over 100+ systems ensures that businesses can easily connect their data with existing tools, enhancing their ability to optimize customer interactions across various channels. Zence 360 also helps businesses improve campaign effectiveness by maximizing customer segmentation accuracy, ensuring that each marketing effort hits the mark. With personalized engagement, businesses can not only drive conversions but also enhance customer satisfaction and retention. The seamless user interface and powerful analytics make Zence 360 a crucial tool for businesses looking to strengthen their customer relationships and elevate their marketing strategies.

What is Adobe Experience Platform?

Harness the power of your data in real-time with the Experience Platform, which acts as the foundation of Experience Cloud products while integrating both Adobe and non-Adobe data to create detailed customer profiles that update instantaneously. This platform incorporates AI-driven insights, enabling you to provide customized experiences across multiple channels. By consolidating information from various sources, you can develop and enhance dynamic customer profiles that mirror real-time interactions and preferences. Streamline data analysis with standardized XDMs, and uphold data integrity through robust validation techniques. Utilize your real-time customer profiles to launch tailored experiences, and leverage our evolving identity graphs to activate these profiles on various devices and platforms. The Experience Platform also offers a robust suite of application services that empower you to assess customer interactions across channels from a single dashboard. Moreover, you can facilitate instant personalization through real-time customer profiles and design unique journeys that adapt to customer behaviors, ultimately resulting in a more engaging experience. This comprehensive strategy not only boosts customer satisfaction but also leads to improved outcomes for your business, fostering a deeper connection between the brand and its audience. As you explore the capabilities of the Experience Platform, you will find new opportunities for growth and innovation in your customer engagement efforts.

Media

No images available

Media

Integrations Supported

Adobe Analytics
Adobe Audience Manager
Adobe Campaign
Adobe Customer Journey Analytics
Adobe Experience Agent Orchestrator
Adobe Experience Manager
Adobe Launch
Adobe Photoshop Lightroom Classic
Adobe Target
Databricks Data Intelligence Platform
Forsta
GrowthLoop
RIVN

Integrations Supported

Adobe Analytics
Adobe Audience Manager
Adobe Campaign
Adobe Customer Journey Analytics
Adobe Experience Agent Orchestrator
Adobe Experience Manager
Adobe Launch
Adobe Photoshop Lightroom Classic
Adobe Target
Databricks Data Intelligence Platform
Forsta
GrowthLoop
RIVN

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Easyrewardz

Date Founded

2011

Company Location

India

Company Website

zencecrm.com

Company Facts

Organization Name

Adobe

Date Founded

1982

Company Location

United States

Company Website

business.adobe.com/products/experience-platform/adobe-experience-platform.html

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Location-Based Marketing

Audience Demographics
Beacons (BLE)
Contextual Marketing
Footfall Analytics
Geofencing
Location Intelligence
Marketing Attribution
Marketing Automation
NFC
Personalization
Push Notifications
QR Codes
Reporting / Analytics
Social Marketing
Wi-Fi

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

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