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What is Zence 360?

Zence 360 is an advanced Customer Data Platform (CDP) that centralizes and consolidates data from various touchpoints, providing businesses with a 360-degree, data-driven understanding of their customers. By transforming raw data into actionable insights, it empowers companies to develop highly personalized marketing strategies that resonate with their audience. Zence 360’s ability to offer segmentation allows businesses to precisely target specific customer groups, delivering relevant messages and offers at the right time. The platform’s integration with over 100+ systems ensures that businesses can easily connect their data with existing tools, enhancing their ability to optimize customer interactions across various channels. Zence 360 also helps businesses improve campaign effectiveness by maximizing customer segmentation accuracy, ensuring that each marketing effort hits the mark. With personalized engagement, businesses can not only drive conversions but also enhance customer satisfaction and retention. The seamless user interface and powerful analytics make Zence 360 a crucial tool for businesses looking to strengthen their customer relationships and elevate their marketing strategies.

What is Salesforce Data Cloud?

Salesforce Data Cloud acts as a cutting-edge real-time data platform designed to aggregate and manage customer information from various sources within an organization, offering a cohesive and comprehensive view of every client. This innovative platform enables businesses to seamlessly collect, synchronize, and analyze data as it occurs, resulting in an all-encompassing 360-degree customer profile that can be leveraged across multiple Salesforce applications, such as Marketing Cloud, Sales Cloud, and Service Cloud. By integrating information from both digital and traditional channels, including CRM data, transactional documents, and third-party data sources, it paves the way for quicker and more tailored customer interactions. Furthermore, Salesforce Data Cloud boasts advanced AI capabilities and analytical tools that allow companies to gain profound insights into customer behaviors and anticipate future needs. By centralizing and optimizing data for actionable use, it not only improves customer experiences but also enables targeted marketing strategies and fosters effective, data-informed decision-making across various organizational departments. In addition to enhancing data management processes, Salesforce Data Cloud is instrumental in empowering businesses to maintain their competitive edge in an ever-changing market landscape. Ultimately, its comprehensive functionalities ensure that organizations can adapt quickly and efficiently to shifting consumer demands.

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Integrations Supported

Adobe Analytics
Amazon
Amazon Marketing Cloud
Amazon S3
Amazon Simple Notification Service (SNS)
Anypoint MQ
Apache Iceberg
CockroachDB
Elasticsearch
Epicor Kinetic
Hadoop
HubSpot CRM
LinkedIn Sales Navigator
Odoo
Oracle Fusion Cloud SCM
Salesforce Commerce Cloud
SendGrid
Snowflake
Sugar Sell
Xero

Integrations Supported

Adobe Analytics
Amazon
Amazon Marketing Cloud
Amazon S3
Amazon Simple Notification Service (SNS)
Anypoint MQ
Apache Iceberg
CockroachDB
Elasticsearch
Epicor Kinetic
Hadoop
HubSpot CRM
LinkedIn Sales Navigator
Odoo
Oracle Fusion Cloud SCM
Salesforce Commerce Cloud
SendGrid
Snowflake
Sugar Sell
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Easyrewardz

Date Founded

2011

Company Location

India

Company Website

zencecrm.com

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/data/

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Data Governance

Access Control
Data Discovery
Data Mapping
Data Profiling
Deletion Management
Email Management
Policy Management
Process Management
Roles Management
Storage Management

Data Management

Customer Data
Data Analysis
Data Capture
Data Integration
Data Migration
Data Quality Control
Data Security
Information Governance
Master Data Management
Match & Merge

Data Management Platforms (DMP)

Ad Network Integration
Analytics / ROI Tracking
Audience Targeting
Behavioral Analytics
CRM
Campaign Management
Competitive Analysis
Customer Journey Mapping
Data Capture / Transfer
Data Classification
Data Visualization

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