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What is Zence 360?

Zence 360 is an advanced Customer Data Platform (CDP) that centralizes and consolidates data from various touchpoints, providing businesses with a 360-degree, data-driven understanding of their customers. By transforming raw data into actionable insights, it empowers companies to develop highly personalized marketing strategies that resonate with their audience. Zence 360’s ability to offer segmentation allows businesses to precisely target specific customer groups, delivering relevant messages and offers at the right time. The platform’s integration with over 100+ systems ensures that businesses can easily connect their data with existing tools, enhancing their ability to optimize customer interactions across various channels. Zence 360 also helps businesses improve campaign effectiveness by maximizing customer segmentation accuracy, ensuring that each marketing effort hits the mark. With personalized engagement, businesses can not only drive conversions but also enhance customer satisfaction and retention. The seamless user interface and powerful analytics make Zence 360 a crucial tool for businesses looking to strengthen their customer relationships and elevate their marketing strategies.

What is Spectrum Context Graph?

Gain a holistic and shareable understanding of your customers through cutting-edge knowledge graphs, enabling the development of precise and actionable insights centered around their needs. The quality of customer data plays a crucial role in determining the nature of interactions, engagement, and overall experiences. When the data quality is elevated, it leads to a unified and accurate representation of customers, shedding light on their needs and behaviors. Furthermore, dependable data offers a comprehensive view of transaction histories along with vital contextual information, which is essential for providing the personalized experiences that customers seek. By breaking down data silos and barriers, you can link previously difficult-to-access information and spread insights across your organization. Enrich customer profiles with deep context, unveil timely actionable insights, and design compelling experiences. With the Spectrum Context Graph, you are equipped with a fully integrated, precise, and enriched 360-degree view of your customers, which not only drives your business towards success but also guarantees that every decision is backed by thorough data. This method not only improves customer satisfaction but also fosters long-term loyalty and deeper engagement over time, creating a cycle of continuous improvement and innovation in customer relations.

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Media

Integrations Supported

IBM i
SAP Cloud Platform

Integrations Supported

IBM i
SAP Cloud Platform

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Easyrewardz

Date Founded

2011

Company Location

India

Company Website

zencecrm.com

Company Facts

Organization Name

Spectrum

Company Location

United States

Company Website

www.precisely.com/product/precisely-spectrum-quality/spectrum-context-graph

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

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