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What is Zenchef?

We bring restaurants and guests together, forging stronger connections and making every dining experience more engaging. By merging the latest technology with the human touch, we offer restaurants the tools, services, and support they need to streamline their operations, improve efficiency, boost profits, and deliver unforgettable guest experiences. Zenchef is a fully integrated platform that combines reservations, mobile payments, and loyalty features into one solution. Founded in 2010, Zenchef now serves over 7,000 customers across 15 countries, providing restaurateurs with a complete customer experience management tool that covers every stage of the service process—before, during, and after the meal. With zero commissions and no intermediaries, restaurant owners maintain total control and independence. Zenchef’s single software solution enables owners to manage reservations, their website, digital menus, click & collect services, customer reviews, marketing campaigns, digital payment through QR codes, and customer files all from one platform. It also integrates customer loyalty programs and provides powerful analytics to help restaurants grow. With features that automate tasks and track performance, Zenchef makes it easier to keep customers engaged and increase return visits. The platform’s efficiency is evident in key metrics, including saving restaurant owners 2 hours per day, reducing no-shows to under 1%, and increasing table turnover by over 30%.

What is ARDOIZA?

ARDOIZA is a comprehensive digital solution designed for making restaurant reservations and facilitating takeaway orders, allowing customers to book tables and place Click & Collect requests through either the restaurant's own website or an ARDOIZA-managed platform. Restaurant personnel can efficiently manage bookings, oversee orders, adjust their menus, and monitor availability through a user-friendly online dashboard and the ARDOIZA Pro mobile application, which empowers them to handle incoming orders, estimate preparation times, confirm table reservations, and mark dishes as unavailable when necessary. Customers enjoy the convenience of paying either at the time of collection or online via the restaurant's Stripe account, with the system also allowing for deposits and gift card usage. Furthermore, a WordPress plugin seamlessly integrates booking and ordering capabilities into existing websites, and migration from GloriaFood menus is available for ease of transition. Looking ahead, ARDOIZA plans to roll out promotional tools, offer hosted restaurant websites, and support operations across various locations. Currently, the service is exclusively available to registered establishments in France and specifically does not provide delivery options, concentrating instead on enriching the overall dining experience for guests and restaurant staff alike, while continuously evolving to meet the needs of the industry.

Media

Media

Integrations Supported

Bookline
Lightspeed Retail
Painapo
Zelty

Integrations Supported

GloriaFood
Stripe
WordPress

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

€29/month
Basic costs €29/month for one website and venue. Essential costs €40/month and includes a hosted website. Pro costs €89/month and includes up to three venues and three website licenses. Additional venues cost €14.99/month for the second and third venues, then €12.74/month from the fourth. Paid plans have no minimum commitment and charge no commission on orders or bookings. Each account includes one 30-day trial; a payment card is required, and billing begins after the trial unless canceled. The free Menu offer includes a hosted menu, allergen information, a QR code and booking requests, but not online ordering or the app. Stripe processing fees are paid by the restaurant.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Zenchef

Date Founded

2010

Company Location

France

Company Website

www.zenchef.com

Company Facts

Organization Name

ARDOIZA

Date Founded

2009

Company Location

France

Company Website

www.ardoiza.fr/en/

Categories and Features

Restaurant Management

Menu Management
Reporting/Analytics
Reservations Management
Table Management
Wait List Management

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Categories and Features

Online Ordering

Not specified

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