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What is Zenchef?

We bring restaurants and guests together, forging stronger connections and making every dining experience more engaging. By merging the latest technology with the human touch, we offer restaurants the tools, services, and support they need to streamline their operations, improve efficiency, boost profits, and deliver unforgettable guest experiences. Zenchef is a fully integrated platform that combines reservations, mobile payments, and loyalty features into one solution. Founded in 2010, Zenchef now serves over 7,000 customers across 15 countries, providing restaurateurs with a complete customer experience management tool that covers every stage of the service process—before, during, and after the meal. With zero commissions and no intermediaries, restaurant owners maintain total control and independence. Zenchef’s single software solution enables owners to manage reservations, their website, digital menus, click & collect services, customer reviews, marketing campaigns, digital payment through QR codes, and customer files all from one platform. It also integrates customer loyalty programs and provides powerful analytics to help restaurants grow. With features that automate tasks and track performance, Zenchef makes it easier to keep customers engaged and increase return visits. The platform’s efficiency is evident in key metrics, including saving restaurant owners 2 hours per day, reducing no-shows to under 1%, and increasing table turnover by over 30%.

What is Incentivio?

Incentivio offers a comprehensive digital platform for guest engagement tailored specifically for the restaurant industry, aiming to enhance customer attraction, retention, and interaction. Utilizing insights derived from data, marketing automation tools, and efficient operational processes, we empower restaurants to boost their growth and improve the customer experience with ease. Our solution encompasses customized marketing initiatives, integrated loyalty programs, smooth online ordering systems, and robust analytics, equipping brands with the tools they need to maintain a competitive edge in the market. With these features, restaurants can not only engage their customers more effectively but also foster long-term relationships that drive repeat business.

Media

Media

Integrations Supported

Bookline
Painapo
Zelty

Integrations Supported

Authorize.Net
Braintree
DoorDash
Moneris
Ovation
PAR POS
Qu
Reflection POS
Revel Systems
Shipday
Silverware
SpotOn
Square POS
Stripe
Tattle
Toast POS
Worldpay

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Zenchef

Date Founded

2010

Company Location

France

Company Website

www.zenchef.com

Company Facts

Organization Name

Incentivio

Date Founded

2017

Company Location

United States

Company Website

www.incentivio.com

Categories and Features

Restaurant Management

Menu Management
Reporting/Analytics
Reservations Management
Table Management
Wait List Management

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Categories and Features

Food Delivery

For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Supports Loyalty Program

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