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What is Zenchef?

We bring restaurants and guests together, forging stronger connections and making every dining experience more engaging. By merging the latest technology with the human touch, we offer restaurants the tools, services, and support they need to streamline their operations, improve efficiency, boost profits, and deliver unforgettable guest experiences. Zenchef is a fully integrated platform that combines reservations, mobile payments, and loyalty features into one solution. Founded in 2010, Zenchef now serves over 7,000 customers across 15 countries, providing restaurateurs with a complete customer experience management tool that covers every stage of the service process—before, during, and after the meal. With zero commissions and no intermediaries, restaurant owners maintain total control and independence. Zenchef’s single software solution enables owners to manage reservations, their website, digital menus, click & collect services, customer reviews, marketing campaigns, digital payment through QR codes, and customer files all from one platform. It also integrates customer loyalty programs and provides powerful analytics to help restaurants grow. With features that automate tasks and track performance, Zenchef makes it easier to keep customers engaged and increase return visits. The platform’s efficiency is evident in key metrics, including saving restaurant owners 2 hours per day, reducing no-shows to under 1%, and increasing table turnover by over 30%.

What is SpotOn?

SpotOn Restaurant stands out as a highly integrated and all-encompassing solution in the market. It provides an array of services, including a cloud-based POS system, commission-free online ordering, reservation management, and labor management software, catering to the needs of contemporary restaurant owners. Unlike many larger POS providers, it eliminates common frustrations such as lengthy contracts, unexpected fees and price increases, and a lack of personalized support. This makes it an appealing choice for those seeking a hassle-free experience in managing their restaurant operations effectively.

Media

Media

Integrations Supported

Zelty

Integrations Supported

7shifts
BeerSAVER
COGS-Well
Caviar
Checkmate
Checkmate
Choice QR
Craftable
DAVO by Avalara
HotSchedules
Incentivio
Marqii
Order with Google
Paycor
QuickBooks Desktop Pro
QuickBooks Online
Shogo
SpotOn Teamwork
Tenzo

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$0/month
Quick Start - $0, Counter Service (upgraded) - $99, Full-Service $135

No contracts
Processing as low as 1.99% + .25
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zenchef

Date Founded

2010

Company Location

France

Company Website

www.zenchef.com

Company Facts

Organization Name

SpotOn

Date Founded

2017

Company Location

United States

Company Website

spoton.pxf.io/oq2Aon

Categories and Features

Restaurant Management

Menu Management
Reporting/Analytics
Reservations Management
Table Management
Wait List Management

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Categories and Features

Appointment Scheduling

Automated Scheduling
Calendar Sync
Client Database
Multi-Location
Online Booking
Online Payments

Bar POS

Cash Drawer Management
Employee Management
Gift Card Management
Inventory Control
Loyalty Program
Separate Checks
Split Checks
Tips Management

Brewery

Not specified

Customer Loyalty

Customer Activity Tracking
Gift Card System
Loyalty Card System
Referral Tracking
Rewards Management

Food Service Management

Costing
For Cafeterias
For Healthcare Facilities
Inventory Management
Menu Planning
Point of Sale (POS)
Schools

Online Ordering

Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label

Payment Processing

Debit Card Support
Mobile Payments
Online Payments
POS Transactions
Receipt Printing

Point of Sale

Barcode Scanning
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS

Reputation Management

Not specified

Restaurant Management

Food Costing
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Marketing

CRM
Menu Management
Online Ordering
SMS Marketing
Social Media Management

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Retail POS Systems

Not specified

Review Management

Not specified

Tip Distribution

Not specified

Virtual Terminals

Not specified

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

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