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What is Zendesk Gather?

Zendesk Gather provides a platform for customers to interact and collaborate within a community forum. Oftentimes, customers seek a space for casual conversation that doesn’t necessarily require your active participation. It’s important to remember that your customers frequently engage with your products, and their feedback can offer invaluable insights. By creating an environment conducive to open knowledge sharing, you ensure they feel empowered to communicate while still being available to assist when necessary. Zendesk Gather excels as community forum software that nurtures this connection, allowing customers to collaborate alongside your business. With Gather, your customers can discover dependable support not just from your team, but also from each other. It’s crucial to foster a supportive atmosphere where they can count on one another for advice. Motivate your customers to share ideas, offer feedback, and exchange their personal strategies and tips. When complex issues arise, your agents can step in to guide discussions toward constructive resolutions that benefit everyone involved. This collaborative approach ultimately cultivates a strong sense of community, enhancing the bond between your customers and your brand, and encouraging ongoing interaction and loyalty.

What is Simple Machines Forum (SMF)?

SMF provides an all-in-one solution that includes an intuitive forum, packed with a wide array of powerful features catering to both users and administrators alike. Developed collaboratively by a global team of volunteers, this open-source platform is designed to be both accessible and functional. The advanced Package Manager allows for quick installation of numerous modifications from a vast database, complemented by a variety of custom themes to enhance your site's look. Should you face any difficulties, the SMF Support Team and the friendly community members are always available to assist you in overcoming any obstacles. Commonly referred to as Simple Machines Forum, or SMF, this free software enables you to quickly set up your own online community. Moreover, its advanced template engine grants you total control over the appearance of your message board, while the unique SSI (Server Side Includes) feature ensures smooth integration between your forum and website. This degree of flexibility and customization makes SMF a favored option for individuals aiming to foster a vibrant online community. In addition, the ongoing contributions from the user community continually enhance the platform's capabilities, ensuring it remains relevant and effective for all users.

Media

Media

Integrations Supported

Campaign Monitor
Mailchimp
Okta
Quaeris
Slack
Sunshine Conversations
Zapier
Zendesk
Zendesk Chat
Zendesk Connect
Zendesk Explore
Zendesk Guide
Zendesk Sell
Zendesk Sunshine
Zendesk Talk

Integrations Supported

Chatwee
Flarum
KeyCAPTCHA

API Availability

API Availability

Pricing Information

$9 per agent per month
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Zendesk

Date Founded

2007

Company Location

United States

Company Website

www.zendesk.com/gather/

Company Facts

Organization Name

Simple Machines Forum

Date Founded

2006

Company Website

www.simplemachines.org

Categories and Features

Community

Not specified

Help Desk

Not specified

Categories and Features

Community

Content Moderation
Discussions / Forums
Member Directory

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