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What is Zendesk Sell?

Enhance your sales effectiveness with Zendesk Sell, which was previously known as Base, a cutting-edge CRM system specifically designed for today's sales teams. This platform simplifies operations for sales teams of all sizes, ranging from small businesses to large enterprises, boosting their productivity while providing clearer insights into sales pipelines. Thanks to its intuitive interface, teams can efficiently access and evaluate essential data, prioritize leads and opportunities, and take sales actions based on informed insights. Users have the convenience of making calls, sending emails, scheduling meetings, and keeping track of deal histories all from one centralized platform, thus eliminating the hassles of manual data entry. When it comes time to close deals, Zendesk Sell allows you to do so from virtually anywhere, ensuring that the functionality of a desktop tool is available in your pocket, even offline. In contrast to traditional sales management systems, which can often be complex and hard to use, Zendesk Sell prioritizes ease of use, enabling sales professionals to concentrate on their primary goal—selling. This forward-thinking approach not only boosts efficiency but also encourages teamwork among colleagues, making it an essential tool for any sales organization looking to thrive in a competitive market. Moreover, its adaptability to various sales strategies makes it suitable for a wide array of business models.

What is GrowthDot CRM and Deals?

Zendesk's CRM and Deals feature acts as a robust sales instrument, allowing users to oversee their sales pipelines within Zendesk Support itself, thereby negating the necessity to invest in Zendesk Sell. This integration fosters a fluid connection between customer service and sales operations, creating a unified platform that caters to multiple channels. Here are some essential functionalities of this application: - Capture sales leads directly from Zendesk Support tickets - Access a thorough history of every client's interactions - Centralize all relevant sales deal information in one hub - Customize and develop pipelines to suit your specific sales strategies - Include product descriptions to enrich your deals - Integrate various stages, product details, and customer data - Specify categories for lost deals along with their reasons - Automatically schedule the reallocation of lost deals - Attach necessary documents straight to your deals - Generate insightful analytical reports on lost deals, sales trends, and more - Enjoy an intuitive interface that enhances navigation and user accessibility. With these capabilities, your sales process can not only become more streamlined but also better integrated with customer support, ultimately driving greater efficiency and productivity in your sales efforts. This holistic approach allows teams to work collaboratively, ensuring that every interaction is informed and impactful.

Media

Media

No images available

Integrations Supported

Zendesk
APIANT
Contacts+
Deskero
Geckoboard
Micromerce
NUACOM
Okta
Pendula
Robly
Simplii
SyncSmart
Tray.ai
TrueMail
UniVoIP
Ytel
Zendesk Sunshine
Zendesk Talk
ZigiOps
viaSocket

Integrations Supported

Zendesk
APIANT
Contacts+
Deskero
Geckoboard
Micromerce
NUACOM
Okta
Pendula
Robly
Simplii
SyncSmart
Tray.ai
TrueMail
UniVoIP
Ytel
Zendesk Sunshine
Zendesk Talk
ZigiOps
viaSocket

API Availability

Has API

API Availability

Has API

Pricing Information

$19 per user per month
Free Trial Offered?
Free Version

Pricing Information

$6 per agent/per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zendesk

Date Founded

2008

Company Location

United States

Company Website

www.zendesk.com/sell/

Company Facts

Organization Name

GrowthDot

Date Founded

2015

Company Location

Ukraine

Company Website

growthdot.com

Categories and Features

Construction CRM

Client Tracking
Contract Management
Forecasting
Project Management
Quote Management
Sales Management
Scheduling
Time Management

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Financial CRM

Account Alerts
Asset Management
Expense Tracking
Household Tracking
Influence Tracking
Lead Management
Marketing Management
Relationship Tracking
Team Assignments
Territory Management

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Sales Analytics

Collaboration Tools
Dashboards
Forecasting Analytics
Ideal Customer Profile (ICP)
Lead Analytics
Pipeline Management
Predictive Forecasting
Predictive Lead Scoring
Sales Intelligence Reporting

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Sales Tracking

Activity Dashboard
Alerts / Notifications
Appointment Scheduling
Call Logging
Comments / Notes
Custom Reports
Document Management
Email Templates
Interaction Tracking
Lead Management
Lead Scoring
Pipeline Management
Reporting / Analytics
Task Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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