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Ratings and Reviews 0 Ratings
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What is Zendo?
Zendo empowers businesses to provide services to clients from a single location, streamlining the process of selling customized services online. By minimizing the need for context switching and eliminating repetitive manual tasks, it helps save valuable time.
With Zendo, there's no need for various tools like email, project management software, accounting programs, proposals, or CRM systems, as it consolidates everything into one platform. The entire process of sales and service delivery is managed seamlessly from start to finish, with "A" representing the initial customer inquiry and "Z" marking the completion of service delivery. For added convenience, customers can make payments through a chat link immediately after receiving an estimate.
Zendo features an intuitive Customer Profile and a chat-like Communications tab, enabling efficient management of interactions between your team and clients. You can easily access all prior requests from customers and search through shared documents, ensuring that important information is always at your fingertips. This comprehensive approach not only enhances organization but also improves overall customer satisfaction.
What is Magentrix Customer Success?
Channel partners can excel when they have access to the right tools to close deals efficiently. To improve their overall experience, establishing an on-demand support system through a self-service portal is crucial. This system should facilitate faster onboarding, streamline deal registration, provide easy access to essential resources, and enable real-time collaboration with channel managers, ultimately leading to increased partner satisfaction. Allowing partners to manage their own support needs creates a dynamic environment where they can easily utilize resources and connect with peers. A fully branded and customizable web portal not only automates routine tasks but also encourages partners to interact in ways that cater to their individual preferences. By leveraging innovation and embracing digital advancements, businesses can set themselves apart in a competitive market. Magentrix partner portals enhance collaboration, boost productivity, and drive revenue growth within channel programs. This platform fosters a unified and coherent space for channel partners to thrive. Furthermore, automating regular partner maintenance tasks liberates channel managers to focus on strategic initiatives, ensuring that partners consistently receive prompt and effective assistance. This approach not only boosts partner engagement but also contributes to long-term business success.
Integrations Supported
Formstack
Mailchimp
Wufoo
Zapier
API Availability
Has API
API Availability
Has API
Pricing Information
$12 per user per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Zendo
Date Founded
2020
Company Location
Poland
Company Website
getzendo.io
Company Facts
Organization Name
Magentrix
Date Founded
2012
Company Location
Canada
Company Website
www.magentrix.com
Categories and Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Workflow Management
Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration
Categories and Features
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis